Search results

Maybe reword what you are offering. Or leave it more open, and be open to a slightly different arrangement then what you think you're looking for?

I feel this sometimes too. I suggest doing something industry related that you love to get some inspiration back. Go and visit another spa and have your fave treatment done by someone else, you might learn something from them (i.e. you love or hate the way they do something). Learn something...

Could you ask insurance about doing one patch test, then signing a waiver with clients saying they agree to go ahead with future appts? Or even a waiver saying Client agrees to go ahead without patch test (at clients choice to sign)?

Omg yes. My (first) baby is now 8 weeks old, I am still on maternity leave. I am self employed and had 1 other employee at the time I fell pregnant. I ended up with hyperemesis gravidarum (severe vomiting and nausea) and had to leave at 6 weeks pregnant because I couldn't work. I found...

Thanks for your reply. So on average, most junior therapists stay "junior" for at least two years. The therapist in particular asking me is almost reaching 6 months.

1. At what point would you consider a beauty therapist a junior, intermediate or senior? And why/what factors come in to play here? (i.e. years in the industry only? or also skill set, percentage of sales vs wages etc.) Junior - Newly graduated, how many years in industry? Intermediate - 2...

I am in the process of transition from a beauty salon to a spa. While our physical set up isn't quite ready to be a luxury spa, it's something we are working on. First I would like to start with the feel and procedure of our treatments we are already doing; specifically Facials and Massage...

I would open the conversation and be honest. I agree that is was an error on your part not to specify a budget or a list, and you expected the total to be under $ amount. Ask them what THEY think you should do? (Not that you would do what they say, but to see their point of view and to see that...

What system are you using? We are using Kitomba. We have set up a service called "Buffer" and it will automatically add this to the end of all appointments. It may not be possible with all systems. I would get in touch directly with the software company and ask what they expect you to do. Good luck!

Can you use a body oil, or will this strip/fade the tan? If not a body oil, does the lotion you use also need to be oil-free? What should you do if you have patches/streaks AFTER you have a shower. Hope back in? Rinse? Scrub? Moisturise? Thanks in advance.

All your tips and advice please for either a client who gets ingrown hairs (mild or severe) or to prepare my new therapist for clients questions. Thanks in advance.

For those that use a hot towel cabi, how do you make your compress towels smell nice? Obviously keeping in mind these go over client's faces, so shouldn't be anything that will sting eyes or react with skin. I have heard of things in the past, like spraying them with something, or putting...

If you wear a uniform, what kind of shoes do you wear with it? We have a black wrap dress that falls to just over my knees. What shoes do I wear with this? I find ballet flats (while most common) are just not comfortable to wear all day every day - I need more support than that. But also...

Great response, thank you.

Really helpful replies, that gives me somewhere to start - thank you both.

What is the average in the industry? I am very new to this side of business and need a starting point. Can anyone confirm what I have heard here: Therapists should be booked 80% of their schedule Therapists should aim to bring in 3-4x their wages Selling retail with __% of services ??? OR __%...

Yes, very true! Thanks for your reply. :)

It's frustrating when they expect to be seen early too. I used to miss my lunch break often due to this, then would be starving later. Now I hide, and it looks like I'm in treatment with clients. I don't answer the phone while I'm eating either. If I am doing admin/paperwork, I do the same...

We cover all our pillows with towels, and find the towels much easier to wash. The oil doesn't soak through to the pillow very often. We use 100% pure jojoba oil for all our massage.

Thanks Vic. That all makes sense. Assuming the therapist is (as you say) hungry for knowledge and advancement. Puts the time and energy into it, and is an excellent therapist. Would you still not call them Senior until X amount of time? I would call myself Senior; 9 years of hands on...