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  1. riva

    Under eye not invasive wrinkle treatment?

    Hi, my 2 cents... Botox, fillers - if your issue is the right one, then it could be excellent option long term - a good practitioner who's honest would be able to tell you if it is the right thing for you. I wouldn't rule it out based on few possible poor experiences. In the right hands, and for...
  2. riva

    Smoke extractor suction device

    Another recommendation if anyone has experience. I'm looking for a smoke extraction device during Plexr - plasma therapy for non-surgical lid lift. Skin vaporises so really don't fancy breathing it in...
  3. riva

    Skin tags

    We use thermavein at ours to remove it. Very effective radiofrequency technology. Large ones- excision and thermavein. Also Plexr depending on what it looks like (plasma).
  4. riva

    Skin cooling system for pain relief

    Hi, has anyone used any skin cooling systems? I only know of Zimmer coolers which, at 7k, is a bit rich for me. But apparently really effective. For PRP scalp as it's hard to use anaesthetic. Lots on Alibaba. Any recommendations?
  5. riva

    Hot drinks for clients - how do you do it?

    We normally offer a variety of hot drinks - herbal teas, builders's tea and nespresso or instant coffee depending on what clients want. In proper cups. Clients love this. But we are getting increasingly busier and are finding that it takes staff a fairly long time to do this and it's a lot of...
  6. riva

    Salon Guinea Pigs - does this not exist anymore?

    Hi everyone, I used this site in the past. It doesn't exist anymore. We're looking for clients for our Doctor to do botox, filler and Plexr - under the guidance of a highly experienced dr (who specialises in 'natural' results) in London. Where do you guys advertise for 'guinea pigs'? DM me if...
  7. riva

    Controversial, potential price increase to cover increase in running costs?

    Bumping this up as curious about where most people are since this question was first asked.... We haven't changed anything yet.
  8. riva

    Laser hair removal

    Personally - love it; life changing; once its done, its mostly done Professionally - decided against it as market is too saturated (in London at least), machines are too expensive, work is boring for the therapist and back breaking. It then becomes a numbers game where clients price shop a lot...
  9. riva

    How many businesses are closing due to Coronavirus?

    We haven't been told to do this - yet - but people are working from home, not going out etc - our bookings have dropped drastically. Lots of redundancies in all sectors and many businesses on the brink of closing down. This is London. Streets feel quite empty. What is it like for others?
  10. riva

    Microneedling-do you do it and is it popular?

    Hi, its still only moderately popular but my whole business is simply not that busy. I do think its more to do with other factors incl lack of marketing due to focussing efforts elsewhere, than anything else. Its an absolutely brilliant treatment though!
  11. riva

    Mixing wax brands (Lycon + cheaper brand)

    My understanding is that for it to be like honey; the wax ends up being too hot. If it were any cooler, its too thick and hard to spread. This is from a new therapist who just joined us (well experience though). My other waxer hasn't said this. I always just like to double check things as its...
  12. riva

    Commission on courses

    That's what I thought we should be doing. But there is a difference in opinion here. Hence keen to hear some opinions. Anyone else?
  13. riva

    New regulations for filler injections

    A different POV from someone doing this.... - definitely agree that not all doc/dentists/nurses should be doing it. Not because of technicality - but because aesthetic sense is an art - I recently had a pharmacist who started training other pharmacists and was trying to recruit me as a...
  14. riva

    Topical anesthetic

    I use a rather expensive but really good made to order German cream. It goes on clear and a very thin layer so a little goes a long way. It also means that they can sit in reception without looking ridiculous (I even walked 15 mins from one clinic to another with cream on - no strange looks)...
  15. riva

    Micro needling anaesthetic cream

    Depending on how deep you go. We offer mini micro - around 0.25 which requires no anaesthesia. We then also do proper micro - going as deep as 2.5 for pitted acne scarring, but mostly 1.75 being the upper limit (its a dr based practice) - definitely needs anaesthetic cream. I frequently also...
  16. riva

    Mixing wax brands (Lycon + cheaper brand)

    A new therapist who just joined told me that in her previous place, they used to mix Lycon with a cheaper brand - and ended up having a really excellent wax. She finds ours to be too hot for the same amount of runny-ness (we use Hive). We do get complaints every so often that our wax is too hot...
  17. riva

    Commission on courses

    Keen to hear from both business owners and therapists... Say someone came in for a treatment that they saw on Treatwell which is already a bit discounted. They loved the treatment and therapist has now succeeded in upselling to a course of 3. Would the course of 3 include the treatment they...
  18. riva

    Client filed a case against us

    Hah! Didn't realise you can do searches for this kind of thing. I'll definitely look into it. I once took on a barrister who I thought was being rather unfair (with the advise off an ex-bf who's a rather clever solicitor) so I'm looking to challenge this. We're now at mediation stage so I'm...
  19. riva

    Treatments for staff

    We offer 70% off treatments as a rough guide to encourage the staff to take advantage of it. Occasionally free in exchange for social media pics/videos if they are willing. We do lunch break and days off. For off peak times or if they want to book a treatment in formally, we do ask that they pay...
  20. riva

    Client filed a case against us

    I can see that that's the best way for us moving forward. How many of you actually do it though? I keep thinking that its like going to have a simple haircut/wax etc and having to fill tons of paperwork. I feel its really off putting. Or am I simply being fussy and this is actually what happens...
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