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I was in the same dilemma as u when I had my first child and I decided to go for employed so I had some control and am so glad I did. I took someone on as a maternity cover - she was recently qualified and glad of the experience and I eventually did end up keeping her on but it was a good...

We are having a few really quiet weeks in work at the moment. Still making enough to cover wages but not much more and I am going on maternity leave in 3 weeks so would like it to pick up a bit before then. I don't want to be one of those salons that's constantly doing offers and we tend to have...

Hi all, I am a beautician but needing some advice for my mum. She has just finished chemo and did lose all of her hair. It has started to come back now and is very grey so looks a lot less than is actually there. She wants to colour it but was told no permanent colour for 6months after...

Delete her and block her! People really are pathetic! xxx

I had a client like this she was a nightmare- it got to the point where I would book her in half an hour after I told her but she'd still somehow be late or not turn up at all. I then told her she had to pay in full for all of her appts in advance and of she was late I would charge her an extra...

Thanks for that I think that's what I will do. I don't think she'll be happy with it to be honest but it's all I'm going to offer

I did think about a voucher giving discount for the next service....

She's saying that she wants a FULL refund and a voucher for another of our salons (which we can't give as we have a chain of salons but all owned by different family members so run separately) to compensate her for having to be in the salon away from her baby for 6hours. She's being ridiculous...

On Saturday a client came in for an ombre colour with on did our experienced stylists. However she did not like the result and it was more like a half head highlights than an ombre (which it was) so came back in that afternoon for a redo which we did free of charge and she was happy with...

I think I am lucky as I work in a salon and we have a barber shop as well. On the back of my price lists (tri-fold) we have a pale grey page and all of the treatments available for men listed which are displayed on the counters of the barbershop and this has helped increase my male clientele...

For my first birthday I did Buy 1 treatment Get 1 for £1 and I had a selection of things they could have for the £1 that were quick and cheap for me to do and that they might then repeat in future. From what I remember I included Brow Tint, Brow Wax, Mini Pedi (toe nail file and polish), Mini...

Hi all, at the moment I not making a huge amount of money from my business. I have one employee who earns roughly £200 a week that I have to have there as I have a young baby so only work part time and am pregnant again. She is fantastic and I very pleased with her. However our weeks seem to...

Hi all, I am hoping to get some new clients to the salon and promote services for existing clients. I have a good clientele at the moment but can always be improved. I was just wondering of any offers you have used and have been successful or good promotion ideas anyone might have?

Thanks all! With Salon Iris and Hive can you cancel at any time or is there a minimum contract? With Salon Advantage it's just one months notice to cancel which is a big plus as this is a new business so I don't want to be tied in with a long contract if the worst were to happen?

Hi all, has anyone used salon advantage for their booking system etc? We are looking into getting it for our new salon and seems good by wanted some user opinions if possible. We use I-salon in current premises which is good but v expensive and a long contract so don't want to repeat that with...

Hi all, we have a member of staff (hairdressing) that is pregnant and I am aware I need to do a Risk Assessment for her but this is the first time I have had to do this as a manager-can anyone offer any help?

We have had a problem like this but not with a business owner just a client who came in 3 weeks after her first appt and said "oh after 3days they had all chipped" she was def expecting a freebie but I told her if that was the case she should have called to inform us straight away and we could...

Help me please!! I have one employee who earns £175.44 per week and she is pregnant. I have never had a pregnant employee before and I am also pregnant! So now I am stressing out-how does maternity pay work?! Will I be liable for her pay or will it just be statutory mat pay? We are both going...

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Hi all, Can anyone advise how long notice you need to be given if you are marble redundant and have been working over a year? Is it one month according to nhf-I can't seem to find on their website. Thanks!