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5-45 Gelish led lamp

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Hi I have recently bought the 5-45 Gelish led lamp, am finding its not curing the dark & red polishes correctly, I have never had a problem with my polish or old uv lamp b4, am really not happy with the results it's giving, had any1 else having any problems
Thank you
Michelle X
 

cheekychick

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Give nail harmony a call tomorrow and they will be able to sort it for you x
 

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I did already that on Thursday, Wat they told me to do I did, but still no better, probably best to ring them back.. Thanks
 

cheekychick

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you may be able to send it back for testing to make sure there isn't something wrong with it. x
 

jigily

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Did they tell you to apply darker colours extremely thinly and maybe u will have to apply 3 layers. Also to roll the bottle in your hands to distribute the curing agent throughout the product but never shake it as it can distribute air bubbles instead which is a nightmare. Good luck
 

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Did they tell you to apply darker colours extremely thinly and maybe u will have to apply 3 layers. Also to roll the bottle in your hands to distribute the curing agent throughout the product but never shake it as it can distribute air bubbles instead which is a nightmare. Good luck
Thank you, they think that there not enough power going through the lead, so there sending me a new lead, so here hoping it works X
 

cheekychick

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But random but are you plugging it directly into the wall socket and not an extension lead?
As this can affect the curing x
 

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But random but are you plugging it directly into the wall socket and not an extension lead?
As this can affect the curing x
Yeah it's in the main socket, here's hoping the lead makes a difference
 

Mashavings

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But random but are you plugging it directly into the wall socket and not an extension lead?
As this can affect the curing x
Can plugging in to an extension affect the lamp then? I've been having massive problems with my Gelish chipping/peeling and am pulling my hair out! I've always used an extension lead, could this be why?
 

cheekychick

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Can plugging in to an extension affect the lamp then? I've been having massive problems with my Gelish chipping/peeling and am pulling my hair out! I've always used an extension lead, could this be why?
Yes It affects curing. I don't know all he technical stuff but I know it can cause chipping & peeling issues.
It needs to be plugged directly into the wall socket. x
 

Mashavings

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Yes It affects curing. I don't know all he technical stuff but I know it can cause chipping & peeling issues.
It needs to be plugged directly into the wall socket. x
I wonder if that's what my problem has been?! I've tried everything I could think of but have always used an extension reel. Fingers crossed! Thanks Cheekychick :) x
 

cheekychick

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I wonder if that's what my problem has been?! I've tried everything I could think of but have always used an extension reel. Fingers crossed! Thanks Cheekychick :) x
No prob :)
Let us know how you get on. x
 

Mashavings

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Will do, quite excited!! [emoji1]
 

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