77/0 went grey

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mandiunovermaak

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Apr 27, 2013
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Location
verwood Dorset
Can you help ?

My mother in law had a perm at a local salon , it didn’t take so she had it re done , I then coloured her hair 77/0 koleston she is 90% white , I have used this colour on her so many times , but it went grey !!!!!! Why ....
 
Can you help ?

My mother in law had a perm at a local salon , it didn’t take so she had it re done , I then coloured her hair 77/0 koleston she is 90% white , I have used this colour on her so many times , but it went grey !!!!!! Why ....

As you have not yet completed your profile details, please can I ask you to confirm that you are a qualified hair professional please? Thanks.
 
77/0 is only meant for coarse resistant white hair and if she’s recently had 2 perms, it’s the equivalent of pre-softening, so you’ve over done it.
 

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