fluffydreams
Well-Known Member
Apologies in advance for the moan geeks!
It all started out last week when i did a set of gel ext on a client. I have been a nail tech for four years, with a good returning client base. She was very happy, i was happy in my work.
The following day I get a complaint that they just, "don't look right."
I ask what she means and she asks me if she can come in and show me. So i gave her three seperate times I was available, she was available at none of those.
She said she felt cheated and that she would have to get them "fixed" elsewhere. I said that i had offered her three different times and days to which she couldn't make, so without seeing them I couldn't take further action.
This lady also had a spray tan, pedi, brow wax & tint and party lashes with me to which there was no complaint. I know that none of this is my fault but I can't help but feel bad that a client wasn't happy.
Then i fell out with my colleague at work to which we still have not spoken about and I don't know how to. I don't want to go too much into it for different reasons but I had to walk out and felt belittled, I went home and cried. That is still playing on my mind.
Earlier this week, a regular spray tan client of mine brought in a friend for a spray tan to which I'm told and have seen she is telling everyone on facebook that it is and I quote, "utter ****" because it isn't dark enough.
It was a rapid tan and she wanted it dark so I showed her the directions detailing to shower after five hours and explained how rapid tans develop more after the initial wash off.
I have a very happy, returning client base and I know I am good at my job. But I think with all of this, I just feel like giving up! I don't hate thr job, but I am starting to dislike some of the people that go with it. I take it very personally when someone complains even when things re clearly not my fault. I like everyone to be happy which I know is unrealistic as some people you can never please.
I'm also struggling with weight problems and have not had longer than 2 days off at a time for a year. I just think its getting ion top of me, wondering if I'm cut out for this? Ive been in business for four years, but recently Im wondering if I still want to do this.
Sorry for the morbid tone but I really need some advice from people who understand the position I'm in, theres only so much loved ones can say as they don't have a full comprehension.
Thanks in advance xxx
It all started out last week when i did a set of gel ext on a client. I have been a nail tech for four years, with a good returning client base. She was very happy, i was happy in my work.
The following day I get a complaint that they just, "don't look right."
I ask what she means and she asks me if she can come in and show me. So i gave her three seperate times I was available, she was available at none of those.
She said she felt cheated and that she would have to get them "fixed" elsewhere. I said that i had offered her three different times and days to which she couldn't make, so without seeing them I couldn't take further action.
This lady also had a spray tan, pedi, brow wax & tint and party lashes with me to which there was no complaint. I know that none of this is my fault but I can't help but feel bad that a client wasn't happy.
Then i fell out with my colleague at work to which we still have not spoken about and I don't know how to. I don't want to go too much into it for different reasons but I had to walk out and felt belittled, I went home and cried. That is still playing on my mind.
Earlier this week, a regular spray tan client of mine brought in a friend for a spray tan to which I'm told and have seen she is telling everyone on facebook that it is and I quote, "utter ****" because it isn't dark enough.
It was a rapid tan and she wanted it dark so I showed her the directions detailing to shower after five hours and explained how rapid tans develop more after the initial wash off.
I have a very happy, returning client base and I know I am good at my job. But I think with all of this, I just feel like giving up! I don't hate thr job, but I am starting to dislike some of the people that go with it. I take it very personally when someone complains even when things re clearly not my fault. I like everyone to be happy which I know is unrealistic as some people you can never please.
I'm also struggling with weight problems and have not had longer than 2 days off at a time for a year. I just think its getting ion top of me, wondering if I'm cut out for this? Ive been in business for four years, but recently Im wondering if I still want to do this.
Sorry for the morbid tone but I really need some advice from people who understand the position I'm in, theres only so much loved ones can say as they don't have a full comprehension.
Thanks in advance xxx