Grace_Hair
Well-Known Member
Due to the amount of 'no shows' and last minute cancellations recently. The cancellation and missed appointment policy at The Hair Lounge is changing from December 1st 2015.
Cancellations must be called through AT LEAST 24 hours before your appointment time. Emails, Facebook messages or text messages will not be accepted.
Any 'no shows' or cancellations without 24 hours notice will now be required to pay 20% deposit to secure their future appointment.
To book an appointment, after a missed appointment, it will need to made over the phone, or in person. Online booking will not be approved until deposit has been paid.
If you would like a reminder for your appointments, please provide your mobile number, or email address.
Thank you to those who keep their appointments and those who give notice of changing their appointment.
Cancellations must be called through AT LEAST 24 hours before your appointment time. Emails, Facebook messages or text messages will not be accepted.
Any 'no shows' or cancellations without 24 hours notice will now be required to pay 20% deposit to secure their future appointment.
To book an appointment, after a missed appointment, it will need to made over the phone, or in person. Online booking will not be approved until deposit has been paid.
If you would like a reminder for your appointments, please provide your mobile number, or email address.
Thank you to those who keep their appointments and those who give notice of changing their appointment.