chloep1111
New Member
Hi, sorry for the long post. I have been self employed for a few years and always give friends and family discounted treatments. All my friends and family come for regular appointments and treat themselves to facials ect. I have a close family member who I’ve never had issues with in regards to pricing, treatments ect. She regularly books for her and her kids and is always (although late) happy to pay the price. She is also prone to canceling on the day or changing appointments so close that I can’t fill the time.
Today I chased up money from her that was due 1 month ago, her and her kids had £160 salon price of treatments done…. I asked her for £40 to which she was appalled and said was pretty steep and asked what I was charging her for as they only had nails ect.
I offered her £10 back and she scoffed and said obviously she wouldn’t take it back now as that’s how much I wanted.
I am so hurt by this and how she acted, am I being unreasonable? Partner said not to take her again and speak to her but I don’t know what’s best. Feel like she doesn’t think my treatments are worth it. Bare in mind one of her kids nails are still on 4 weeks later!
Today I chased up money from her that was due 1 month ago, her and her kids had £160 salon price of treatments done…. I asked her for £40 to which she was appalled and said was pretty steep and asked what I was charging her for as they only had nails ect.
I offered her £10 back and she scoffed and said obviously she wouldn’t take it back now as that’s how much I wanted.
I am so hurt by this and how she acted, am I being unreasonable? Partner said not to take her again and speak to her but I don’t know what’s best. Feel like she doesn’t think my treatments are worth it. Bare in mind one of her kids nails are still on 4 weeks later!