Don't Hun,
Your the professional , you know your produt , go see the damage offer to fix it up at a charge or remove it for free.
Shellac dose not just fall off even if it's had a lift it still dosent come off any more than that area . so you know it's had help,
You know this ,
and if its not happening to other clients then its not you/ your equipment to blame or it would be more clients. So stick to your guns.
The other thing to keep in mind when dealing with her Is that ok she made issues at school and you know this but any other client whom is a total stranger could have been the school bitch and you wouldn't know it as out side of the treatment room your strangers right?
So treat this girl the same as any other client .
Be professional , polite but firm .
Xx
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