Debsidoo99
Well-Known Member
Just thought I'd pass on a little advice.
I am relatively new to the nail business (I trained 10 months ago with Creative). At first I stuck to friends and family to practice on until I was confident enough to face "real paying" clients. My confidence took such a battering as I really took everything so personally - if one of my ladies nails fell off I would automatically assume it was my fault that it fell off. I felt obliged to repair it for them for free !!! After a few weeks of this I was begining to get a bit peed off with the whole idea of being self employed. That was until I realised that the majority of my clients were more than happy with their nails and one of my good friends actually converted to me to do her nails after being with another tech for more than 6 years.
The icing on the cake was when a new client rang me to say (I quote):
"two of them nails you put on me have come off. can you repair them for me tonight cos I've got a hot date" CHEEKY OR WHAT !!!! Well, me being a big softy I went and repaired them feeling guilty as usual.............well that was until I realised why they came off. She had been moving house and had drop a heavy box and her thumb nails both came right off. I did repair them but told her that they are not indestructible and she must look after them better. She gave me £5 for my trouble.
You really don't know what clients do with their enhancements once they leave the table and I have learnt to believe in my own ability. There will always be folk ready to take advantage.
I now get clients to sign a form basically saying I am not responsible once they leave !!! Obviously if the damage is my fault I will repair but thus far I have had no genuine complaints.
Believing your own ability is the key to success.
:green: :green: :green:
I am relatively new to the nail business (I trained 10 months ago with Creative). At first I stuck to friends and family to practice on until I was confident enough to face "real paying" clients. My confidence took such a battering as I really took everything so personally - if one of my ladies nails fell off I would automatically assume it was my fault that it fell off. I felt obliged to repair it for them for free !!! After a few weeks of this I was begining to get a bit peed off with the whole idea of being self employed. That was until I realised that the majority of my clients were more than happy with their nails and one of my good friends actually converted to me to do her nails after being with another tech for more than 6 years.
The icing on the cake was when a new client rang me to say (I quote):
"two of them nails you put on me have come off. can you repair them for me tonight cos I've got a hot date" CHEEKY OR WHAT !!!! Well, me being a big softy I went and repaired them feeling guilty as usual.............well that was until I realised why they came off. She had been moving house and had drop a heavy box and her thumb nails both came right off. I did repair them but told her that they are not indestructible and she must look after them better. She gave me £5 for my trouble.
You really don't know what clients do with their enhancements once they leave the table and I have learnt to believe in my own ability. There will always be folk ready to take advantage.
I now get clients to sign a form basically saying I am not responsible once they leave !!! Obviously if the damage is my fault I will repair but thus far I have had no genuine complaints.
Believing your own ability is the key to success.
:green: :green: :green: