Mandita8601
Mandita
I have a new client who's bikini I waxed 2weeks ago. All went well as far as I was concerned. I had been warned previously that she could be a troublemaker, but I took the appointment anyway.
I pre waxed, tested the wax between each strip. After waxed and gave after care advice.
Now two weeks have passed, I see she's been slating me online. Then sent me pictures saying I burnt her.
Has anyone experienced friction burns after waxing? I'm totally convinced it wasn't possible I've burnt her since I checked wax between every strip. I waxed her legs and underarms too with no problem. I should add that she's been abroad for a week since being waxed. There wasn't even much erythema when she was in. Not sure I can post the pics on here for a 2nd opinion
Would you have a timescale for the client to get back to you if they have an issue? I'm wondering why she's waited two weeks and apparently had two beauty therapists look at it. Before even messaging me with her complaint
I pre waxed, tested the wax between each strip. After waxed and gave after care advice.
Now two weeks have passed, I see she's been slating me online. Then sent me pictures saying I burnt her.
Has anyone experienced friction burns after waxing? I'm totally convinced it wasn't possible I've burnt her since I checked wax between every strip. I waxed her legs and underarms too with no problem. I should add that she's been abroad for a week since being waxed. There wasn't even much erythema when she was in. Not sure I can post the pics on here for a 2nd opinion
Would you have a timescale for the client to get back to you if they have an issue? I'm wondering why she's waited two weeks and apparently had two beauty therapists look at it. Before even messaging me with her complaint