I'm a professional in France and I have a client who's hair is a complete disaster.
She normally has 2 different shades, dark on one side and the back, blonde on the other side (longer hair)
While a was on holiday, one of my staff bleached her hair twice with 6%, came out very brassy and toned with 10/16 and 10/89. Client was very unhappy and then she toned with a dark gray toner (kis colors) god knows why...
It gets worse, because my client insisted on fixing it she then bleached again with a 9%.
She finally decided to disturb me during my holiday.
My client looks awful. The roots are pale yellow, the mids brassy, the ends white/blue...
This is the first time in my career that I have no idea how to fix thisbor if I can fix this.
My client has to go back to work on Saturday and wants it fixed before.
Help. Any ideas if this is fixable? Her ideal is a 12/96 koleston outcome...
I use wella and kiss in my salon.
She normally has 2 different shades, dark on one side and the back, blonde on the other side (longer hair)
While a was on holiday, one of my staff bleached her hair twice with 6%, came out very brassy and toned with 10/16 and 10/89. Client was very unhappy and then she toned with a dark gray toner (kis colors) god knows why...
It gets worse, because my client insisted on fixing it she then bleached again with a 9%.
She finally decided to disturb me during my holiday.
My client looks awful. The roots are pale yellow, the mids brassy, the ends white/blue...
This is the first time in my career that I have no idea how to fix thisbor if I can fix this.
My client has to go back to work on Saturday and wants it fixed before.
Help. Any ideas if this is fixable? Her ideal is a 12/96 koleston outcome...
I use wella and kiss in my salon.