I was reading this thread over the weekend quite mortified on how rash and quickly the event was escalated. We had a nice healthy debate in our family whether this is right or wrong in the legal setting. (from what had been discussed)
I am in no way affiliated with this brow company.
I personally think n group did well to tap into a market brows have done well to get their name out. i think over the years the the levels of training amongst the heavy handed lawyer litigation has made this brand pretentious. There is always an advertising slot where they might have asked any ol' professional expert to comment on some budget brands, maybe shes had very strict instructions to not plug her own brand,(personally i would of hehe!
) advertising costs a lot and maybe that accrued to it.
We thought that as a double edge sword, it really it gives exposure but it devalued the brand. its supposed to epitomize a high end product with a rrp. (When you are your own boss you can set any price you like i don't think its fair to have dictation of what you can and cant do.)
Twitter is an interactive forum, designed to speak directly to whomever you wish, for instance your idol simon cowell!
to be asked to remove your tweets, when you haven't trolled and just asked a innocuous question. i don't understand the breach of guidelines as to suspend an account and ask for what you have paid back , over asking a question- is not allowed? I hope in this case its resolved as it is an unfortunate predicament. the legal team /brand portray an adolescent bitter schoolkid come to mind and is major turn off if you don't adhere to these terms and conditions.- which i might add are very vague in regards to social media.
We basically thought that the legal setting in this instance was 100% wrong, i have two lawyers who argued for and against but the general consensus was they way the company had conducted themselves, was unprofessional, extreme and it will impact themselves when all they wanted was exposure.
sorry to the op that clearly has been dealt with harshly xoxo