Hi I suffer from depression and anxiety. On Friday I had a client in for an eyebrow wax iv been doing beauty for 6 years, had a client in with sensitive skin so turned the wax pot down a little more carried out the wax test on me and client and she said it was fine. So I put the wax on just underneath the brow put the used spatula in the bin and picked up the wax strip and she had her eye open so I said could you please keep your eyes closed as it can move the wax and can burn. So I removed some of the wax of her eyelid area with oil and waxed off the rest was a little red after but that’s normal I did tell her she was red and she said yea it always go red don’t worry. So I put aloe Vera on her brows and she was happy. But she has complained that I have burnt her and sent photos to my manager. I’m just worried as I worry about a lot of things I just want to know if this has happened before to anybody ?