I booked onto a course about a month and a half ago and the day I sent the cheque for the deposit off I found out the same day as the course my son had to go into hospital. So I called up and explained and said I didnt know when I could make it but would keep them imformed and could they not cash my cheque.
Fast forward 2 months on and I checked my online banking to find they have cashed the cheque this week leaving me overdrawn as I wasnt expecting the cheque coming out so there wasnt enough funds to cover it.
I can pay in the shortfall to get me back in credit but I have now got a bank charge for being overdrawn. And also out of pocket.
Do I have any rights for claiming back the bank charge aswell as my money from the academy?
I have written them an email just now but I dont expect to hear back right away.
Thanks!!
Fast forward 2 months on and I checked my online banking to find they have cashed the cheque this week leaving me overdrawn as I wasnt expecting the cheque coming out so there wasnt enough funds to cover it.
I can pay in the shortfall to get me back in credit but I have now got a bank charge for being overdrawn. And also out of pocket.
Do I have any rights for claiming back the bank charge aswell as my money from the academy?
I have written them an email just now but I dont expect to hear back right away.
Thanks!!