ProjectPretty
Guest
This may be a bit confusing but I'll try and be clear. I'm extremely annoyed, frustrated, upset, everything rolled into one because I feel that this situation is holding me back from purchasing certain products, signing up to trade companies and furthering my business.
In October 2013 I began a Level 2 manicure course at my local college, 2 nights a week (which was suppose to be 8 weeks long) and was also enrolled to do level 2 nail technology straight after (which was another 8 weeks) and then start nail art straight after that (which would be for 4 weeks). Almost nearing the completion of the manicure course, the 2 top heads of the beauty faculty came in to hold an emergency meeting. Our course was undergoing major changes because City & Guilds were taking over the course and adding in loads of extra stuff so they added 50 hours on top of (which wasn't a problem, I preferred it, it just annoyed me that this had happened only a couple of weeks before the end of the course). We had to do assignments on health and safety, biology and anatomy, physics, and working in a salon/marketing, sales, promoting etc. after a massive hoohaar from the students and staff complaining to the heads of faculty how the marking and course content was all a mess we got on with the course and got it done with along with the Nail Tech course too. Manicure finished in mid-February and we began nail tech in March and completed it at the end of June. Half way through Nail Technology, we were told the WHOLE of nail art was cancelled because of the extra weeks that were added on to the other 2 parts of the course, but our lovely tutor incorporated nail art into out nail tech every so often so we didnt miss out, we just didnt get a qualification for that. we were told that we would get our certificates by August through the post. They never arrived. Throughout both courses we were never kept informed about what was going on. We had to keep asking when things kept changing eg: course content, marking procedures. At one point we were told we wouldn't have to sit an exam we have to complete assignments only then last minute we were told to revise like mad because the tutors were told we must complete online examinations in order to qualify. I understand it wasn't down to my tutor, she was lovely throughout and felt really messed around herself. She then resigned from her role at the college because all the staff were told they had to reapply for their jobs as the college were making redundancies etc. it was all a big mess but she promised to see us through the whole course until it finished before she left , which respectfully she did do and was a fantastic support to us all.
So my certificates have not arrived. I rang today to ask them what is going on, they've informed me that they have experienced some difficulties with the EV and we should hopefully hear back in a couple of weeks or so. I told the lady in a very respectful way that this isn't really my problem and throughout the past few months of doing this course we've had nothing but mix ups and nobody telling us anything and now the delays with our certificates means I can't further myself in my profession because I want to do other courses and sign up to trade salon supplies companies and without those certificates I can't do this. She has told me she can't help me further but it is a priority and they are doing their best to sort this out.
It really is disheartening. I signed up to added more services to my existing business thinking that I would get trough the course and would be able to hit 2013 with a bang, new products, new services, really start to make a go of things. Now it's almost a year on and I'm still not getting anywhere with this new venture of mine! nobody seems to want to help or do anything about it. She wouldn't give me an answer as to when my certificates will actually arrive she said "they haven't been claimed for yet due to issues with the EV so it is being reviewed hopefully in a couple of weeks".
I'm not too sure where to go from here now. It's been a nightmare. Obstacle after obstacle! uuurrrrggghhh. Please do excuse me for the long essay of a post. Just trying to make my frustration clear
xProjectPrettyx
In October 2013 I began a Level 2 manicure course at my local college, 2 nights a week (which was suppose to be 8 weeks long) and was also enrolled to do level 2 nail technology straight after (which was another 8 weeks) and then start nail art straight after that (which would be for 4 weeks). Almost nearing the completion of the manicure course, the 2 top heads of the beauty faculty came in to hold an emergency meeting. Our course was undergoing major changes because City & Guilds were taking over the course and adding in loads of extra stuff so they added 50 hours on top of (which wasn't a problem, I preferred it, it just annoyed me that this had happened only a couple of weeks before the end of the course). We had to do assignments on health and safety, biology and anatomy, physics, and working in a salon/marketing, sales, promoting etc. after a massive hoohaar from the students and staff complaining to the heads of faculty how the marking and course content was all a mess we got on with the course and got it done with along with the Nail Tech course too. Manicure finished in mid-February and we began nail tech in March and completed it at the end of June. Half way through Nail Technology, we were told the WHOLE of nail art was cancelled because of the extra weeks that were added on to the other 2 parts of the course, but our lovely tutor incorporated nail art into out nail tech every so often so we didnt miss out, we just didnt get a qualification for that. we were told that we would get our certificates by August through the post. They never arrived. Throughout both courses we were never kept informed about what was going on. We had to keep asking when things kept changing eg: course content, marking procedures. At one point we were told we wouldn't have to sit an exam we have to complete assignments only then last minute we were told to revise like mad because the tutors were told we must complete online examinations in order to qualify. I understand it wasn't down to my tutor, she was lovely throughout and felt really messed around herself. She then resigned from her role at the college because all the staff were told they had to reapply for their jobs as the college were making redundancies etc. it was all a big mess but she promised to see us through the whole course until it finished before she left , which respectfully she did do and was a fantastic support to us all.
So my certificates have not arrived. I rang today to ask them what is going on, they've informed me that they have experienced some difficulties with the EV and we should hopefully hear back in a couple of weeks or so. I told the lady in a very respectful way that this isn't really my problem and throughout the past few months of doing this course we've had nothing but mix ups and nobody telling us anything and now the delays with our certificates means I can't further myself in my profession because I want to do other courses and sign up to trade salon supplies companies and without those certificates I can't do this. She has told me she can't help me further but it is a priority and they are doing their best to sort this out.
It really is disheartening. I signed up to added more services to my existing business thinking that I would get trough the course and would be able to hit 2013 with a bang, new products, new services, really start to make a go of things. Now it's almost a year on and I'm still not getting anywhere with this new venture of mine! nobody seems to want to help or do anything about it. She wouldn't give me an answer as to when my certificates will actually arrive she said "they haven't been claimed for yet due to issues with the EV so it is being reviewed hopefully in a couple of weeks".
I'm not too sure where to go from here now. It's been a nightmare. Obstacle after obstacle! uuurrrrggghhh. Please do excuse me for the long essay of a post. Just trying to make my frustration clear
xProjectPrettyx
