I'm absolutely fuming.
I thought I would try a few new companies spray tans as I haven't tried any new ones for three years as I have always and probably will always be a nouvatan girl. Anyway I asked for a sample of beautytrix solution and paid the money on 3 August. I hadn't received my sample so I emailed asking for eta. Got no response. I emailed again an d received an email today saying they have tried to email me several times to ask for my certificates?!!! When they receive this they will send out my sample! Are they having a laugh? I know it's been a while since I got samples (maybe last year when trying to look for a bodybuilder tan) but I have never been asked for proof of my certificates! And not for a 200ml sample bottle! Even if their tan was the best thing since spray tans were invented I would not be ordering from this company. I will stick to my beloved nouvatan where I know dawn and the team treat you like family. Rant over!
I thought I would try a few new companies spray tans as I haven't tried any new ones for three years as I have always and probably will always be a nouvatan girl. Anyway I asked for a sample of beautytrix solution and paid the money on 3 August. I hadn't received my sample so I emailed asking for eta. Got no response. I emailed again an d received an email today saying they have tried to email me several times to ask for my certificates?!!! When they receive this they will send out my sample! Are they having a laugh? I know it's been a while since I got samples (maybe last year when trying to look for a bodybuilder tan) but I have never been asked for proof of my certificates! And not for a 200ml sample bottle! Even if their tan was the best thing since spray tans were invented I would not be ordering from this company. I will stick to my beloved nouvatan where I know dawn and the team treat you like family. Rant over!