Challenging clients-a little more advice please

[Beauty-Mai]

Hi guys I'm after a little more advice again please - I've had a few challenging clients recently! Lady came on Saturday and asked about the attached - shes been twice for shellac and had mentioned it but had cut it out before her first appointment so I didn't see what it was like. I told her that cutting/picking the guardian seals makes them grow tougher as there job is to protect so said she should leave it. This is what it looks like after 6 weeks - I wasn't sure what to advise. Any idea what this is and also what she can do to get rid of it. She says she's had it for ages and can't remember when or why it appeared. Any advice greatly appreciated - as usual!

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[Ryk]

Picture ?!

 

[Beauty-Mai]

Ooh sorry here you go

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[xxx]

Definitely send her to her GP. Without diagnosing anything it looks like something I seen in Doug Schoons book - something about keratin growing where it shouldn't x

 

[Beauty-Mai]

Thank you - I have that book (albeit packed away in a box ready for a room move!) so I''ll dig it out and have a look. Thanks for your reply x

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