Client with congenital heart condition wanting massage?

[heatherp]

Hi Guys
Bit of advise please.
Had a call today from a lady requesting full body aromatherapy massage. I asked if there was any medical conditions I should know about and she said she was on Wolverine. I asked if it was for DVT as I would not be able to do it, but she said no, it was for a congenital heart condition and it was no problem as she had had plenty of massages before. She has booked in for next Tuesday but I'm really not comfortable with it. Have been reading some threads on here from last year about GP referrals and wonder am I right to be uncomfortable or am I being OTT?
Thanks guys x

 

[andi]

I would get back in touch with your client and ask her to get a letter from her GP saying that it is OK to proceed with the treatment and attach it to her record card. Tell that you cannot proceed without his/her consent. and that it would be in her best interest to do so, also check with your insurance company. And no I don't think you are being OTT just professional.

 

[Rockateer]

no definitely not ott
id ask her to phone her gp, he can email u or fax over a headed letter, make sus headed though
SERIOUSLY
jenn

 

[karmajules]

You have to get GP or Consultant referal, alway err on the side of caution - buckles and braces with every Client. You may lose the Client, but try to impress upon her that you are totally professional and feel in the long run it will be to her benefift and reasons why.

J

 

[Lynne Baker]

Wolverine?
Do you mean warfarin? If so, yes, you need a gp referral. Warfarin thins the blood - it's the active ingredient in rat poison - and if the lady's warfarin levels are not spot on she'll bleed internally. This can be exacerbated by massage.

 

[heatherp]

Thanks guys, every bone in my body was telling me this but its just nice to be reassured.

Lyn - LOL yes I think you are right!! must have been thinking of the guy on the telly with those funny sword fingers!!!!

cheers everyone

H x

 

[daisyl]

I suspect she would have been taking warfarin long term for a congenital condition in which case there would be asolutely no problem with massage. You are not planning on jumping around on her, she has already stated she has regular massage. I would be quite happy. But that would be my decision.

 

[tog]

Chances are if she's on Warfarin then she'll be attending a warfarin clinic every so often so they can monitor her levels. ( I only know this as my partner is currently on Warfarin for a dvt ). So the doctors at the clinic would probably more help than her GP as they'll know if her levels are generally stable.
I would be inclined to get her to ask them what they think about her having a massage. Also they are more specialist in this area than her GP. Maybe she could obtain a letter from them instead.

 

[Martigirl]

I would ask your insurer as they can advise specifically on your cover.

 

[Crystal]

You definatly need a letter from her Doctor as this condition would be a contra-indication, also better safe than sorry

 

[heatherp]

Hi Guys

Many thanks for all your replies, client came today for Consultation and after speaking with her we have re-arranged an appointment for massage for next Thursday and I have sent her away with a Consent Form for her to get signed by her GP/Clinic which she has an appointment with tomorrow. She was very happy and pleased that I had acted so professionally so all good thanks to all your great advice.

H xx

 

[Ruth Mills]

Wolverine?
Do you mean warfarin? If so, yes, you need a gp referral. Warfarin thins the blood - it's the active ingredient in rat poison - and if the lady's warfarin levels are not spot on she'll bleed internally. This can be exacerbated by massage.

Maybe she gets her drugs from the X-Men??? :green: