clients natural nails had lifted!!!!!

[beautybyselina]

hiya geeks sorry i dont really post on here but i browse your posts quite often.
i just wanted to see if anyone could help me with a problem i had with one of my clients.
i did a full set of nsi sculptured acrylic nails 4 weeks ago on a new client, she had short nails with only a tini tiny free edge, she came in today for a new set and she had pulled her acrylic nails off the night before!! her nails were a discrace!they were flakey and about 6 of them had actually lifted from the nail bed quite far down and the right thumb had nearly lifted to the bottom of the nail bed and was a strange dark brown slightly green colour which looked like a fungal infection to me, also a couple of the nails were split half way down! i dont know what has caused this as her nails were in good condition even though they were quite short before i put the acrylics on. i advised her to come back to me in a few weeks until it had grown out an also to see her doctor. does anyone know what could have caused this because surely pulling them off couldnt have caused all that damage
please help me x:cry:

 

[nailartist]

Actually, pulling or prying enhancements off CAN cause the natural nail to lift from the nail bed. That's why we tell our clients not to do it! Her lifting sounds extreme, though--was she on any medications like Prednisone, or did she have excema or psoriasis? It's important to do a client consultation to find these things out, so you can determine what type of enhancement is best for your client.

HTH.

 

[beautybyselina]

yes i did do a consultation and she wasnt on any medication, and yes it very very extreme the lifting thats why i wondered it just doesnt seem to have just come from pulling her nails off the night before. i forgot to mention she came in the day before to book and all her acrylics and nails looked fine but just quite abit of infill area. she did have a glitter overlay so that could have disguised the lifting maybe. its just hard to figure out where it came from, im starting to think it might be something i have done but i dont know what..
thank you for replying to my thread x

 

[ellewopter]

if there was quite a bit of growth it could b possible that combined with pulling them off and the leverage from the free edge being too long vs the nail bed has caused it? (i invite people who have short nail beds/ biters to pop in between appts to have them shortened).
Also if the lifting had started a while before she came back to you that she has picked up an infection in the air pocket between the nail bed and the lifted nail, where dirt and moisture has been trapped, if that makes sense?
ihad a client come to me once from another tech and saw i think something simular to what you are describing, i gave her the same advice as you did, told her to pop in a couple of times to assess if she could have her nails back on and gave her a coffee and a chat so she felt looked after, and kept them very short from then on and seen no props since. Hope that helps xx

 

[angel fingers]

i think its perfectly possible that its been caused by pulling them off herself. as well as that if shes gone 4 weeks between visits they will have grown considerably and become unbalanced. this will have caused the free edge to akt like a lever any time pressure was put on them, particularly if she isnt used to long nails.
the discolouration is likely to be a pseudomonas bacterial infection not fungal.
its caused when moisture is trapped under the suface of either the product or the natural nail. its commonly called a greenie.
theres lots of advice and info about that if you try the search option.

its vital that you advise clients never to remove the nails themselves. i give each new client an aftercare card with such advice on it and get them to sign their client card to say they have recieved it.
but as the old saying goes'you can lead a horse to water but you cannot MAKE it drink.

 

[ellewopter]

well said hun x