Keen to hear from both business owners and therapists...
Say someone came in for a treatment that they saw on Treatwell which is already a bit discounted. They loved the treatment and therapist has now succeeded in upselling to a course of 3. Would the course of 3 include the treatment they just had? Or would it only start from the next treatment.
What's the general expectation from clients?
Say someone came in for a treatment that they saw on Treatwell which is already a bit discounted. They loved the treatment and therapist has now succeeded in upselling to a course of 3. Would the course of 3 include the treatment they just had? Or would it only start from the next treatment.
What's the general expectation from clients?