Katie Pretty Pampers
Well-Known Member
I did a ladies nails (shellac) on Monday. When she arrived she already had normal white polish on that had discoloured (she told me she wears black latex gloves at work). She asked for the maicure white all over. Last night at midnight she text me saying they had gone off white. This has never happened before. I said to her it may be residue from her gloves and to try wiping the nails with acetone free nail varnish remover to see if the residue from her gloves goes.
I have another client who always has this colour and never complains and always states that her nails stay so white she cannot believe it, the same with all my ladies who get a french manicure.
This is my first real complaint and I am worried she may leave me a bad review on my facebook page and i was wondering how you would go about dealing with this?
I have another client who always has this colour and never complains and always states that her nails stay so white she cannot believe it, the same with all my ladies who get a french manicure.
This is my first real complaint and I am worried she may leave me a bad review on my facebook page and i was wondering how you would go about dealing with this?