Karen
Well-Known Member
Hi All,
I had a new client at the weekend - booked a pedicure and manicure. The pedicure went fine, no problems. I moved on to the manicure and decided to do a waterless manicure as she had very soft weak nails. She also had a fair amount of cuticles growing up her nail plate, but it didn't look like anything I couldn't handle, so here are the following steps I took -
1. Sanitized
2. Removed nail polish and shaped nails
3. Applied Creative Cuticle remover and Solar Oil on top
4. Pushed back cuticles with orange stick wrapped in cotton wool
And this is where I came unstuck. The cuticles didn't budge! I applied more Cuticle Remover and still they didn't move. :sad: I've done this many times before and the cuticles just come away very easily. After a few minutes I decided to leave them and perform the rest of the manicure, but of course, I came unstuck when I came to the polish. I used Scrub Fresh to clean the nail plate and a base coat, but the cuticle was still over the nail. A couple of times the polish ran into the cuticle and I corrected this with an orange stick, but the cuticles were still pretty uneven and ugly looking. I just wasn't pleased with the result at all. I used Creative Breathless a colour that I love and usually have good results with.
The lady's daughter also had a manicure and pedicure and looked lovely, but I feel really deflated about this woman's manicure. I feel I didn't do my best by her. I left them with little mini bottles of Solar Oil and polish coz I felt so bad.
I really wish I had taken more time over the client card and made a note of her cuticles rather than thinking I could handle them. :o
The client seemed happy, but I know I didn't do my best.
My boyfriend says forget it, but it's bugging me. I'd hate to lose a lovely client for something as simple as cuticles! :sad:
My question is - what would others have done? Should I have soaked her nails in water?
Any comments would be very welcome.
Karen
x
I had a new client at the weekend - booked a pedicure and manicure. The pedicure went fine, no problems. I moved on to the manicure and decided to do a waterless manicure as she had very soft weak nails. She also had a fair amount of cuticles growing up her nail plate, but it didn't look like anything I couldn't handle, so here are the following steps I took -
1. Sanitized
2. Removed nail polish and shaped nails
3. Applied Creative Cuticle remover and Solar Oil on top
4. Pushed back cuticles with orange stick wrapped in cotton wool
And this is where I came unstuck. The cuticles didn't budge! I applied more Cuticle Remover and still they didn't move. :sad: I've done this many times before and the cuticles just come away very easily. After a few minutes I decided to leave them and perform the rest of the manicure, but of course, I came unstuck when I came to the polish. I used Scrub Fresh to clean the nail plate and a base coat, but the cuticle was still over the nail. A couple of times the polish ran into the cuticle and I corrected this with an orange stick, but the cuticles were still pretty uneven and ugly looking. I just wasn't pleased with the result at all. I used Creative Breathless a colour that I love and usually have good results with.
The lady's daughter also had a manicure and pedicure and looked lovely, but I feel really deflated about this woman's manicure. I feel I didn't do my best by her. I left them with little mini bottles of Solar Oil and polish coz I felt so bad.
I really wish I had taken more time over the client card and made a note of her cuticles rather than thinking I could handle them. :o
The client seemed happy, but I know I didn't do my best.
My boyfriend says forget it, but it's bugging me. I'd hate to lose a lovely client for something as simple as cuticles! :sad:
My question is - what would others have done? Should I have soaked her nails in water?
Any comments would be very welcome.
Karen
x