Desperate for advice-Client letter over "greenie"-Do not know how to proceed-

[Kayleighs Nail & Beauty Studio]

ohhh just realised how old this was ..glad it went well

 

[spn01]

We feel great when we are "liked" and "respected" and we as nail technicians value our clients and appreciate their loyalty and friendship.

This client obviously considers you a valued technician and you have a great relationship.

All clients are important and sometimes we just have to rise above a situation.

I am so pleased for you that all has worked out well.

 

[Jessicles]

Thanks for all the advice and concern guys, it's really appreciated!

 

[smooth]

I tried hard to read the post but it got rather tedious with the contents of the letter. I'd like to believe that as a nurse she would be able to recognise the difference between different types of infections. If you had a picture it would be helpful. Anyway, the good thing is she aired her thoughts on it so you can both move on now. I didn't read the whole thing and didn't take much notice of the syntax or grammar of any posts here. Glad she came back as a client and enjoy the tip!