hi ive written other threads regarding issues im having in salon but ive realised over the past day or two i cant actually cope and i need some advice please.
To cut a long story shorter my fiancee opened a salon nearly two years ago but due to unforseen circumstances cannot now work so i took on the salon alone to fulfill their wish, its not my industry at all but i wanted to try.
All staff are self employed except my receptionist. The salon is a great location we have lots of new customers daily and lots of repeat, we are making money (not tons) and popular/well known.
I am just so stressed though because of my staff, i havent had a day off in god knows when (when i book one off i end up going in because of issues- for example today was ment to be a day off yet i woke at 8.30 to my receptionist calling in sick, Then one of my hairdressers, then my waxing girl cancelling her first two clients (she did it to the same clients last week), another hair dresser is running late and ive got a complaint about something else from a client! its not even 9am and ive had enough of my staff already.
My staff are so unreliable it will soon effect my salon rep, it seems unless your the owner no one gives a damn. i have a baby at home too who ive not seen in ages because of the salon, ive not had chance to straighten my own hair in weeks as im always at the salon dealing with stuff or dont get home till late. We open 7 days a week until 9pm so i dont get home until 10pm most days then i start my home chores like cleaning.
anyway so i dont think im cut out to manage a team of people, maybe we shouldnt have gone self employed route and they would be more reliable?! i feel so drained atm and get it in the neck from staff about stupid things like the tea bags running out but nobody helps me (believe me i ask). i want to book a one way flight somewhere, im becoming resentful to my fiancee for not helping me where he could eg at home.
Shall i give up and sell it? will a qualified manager be a good idea? my staff are all so opinionated and selfish it drives me mad. i go out of my way to do things for them and they just take the P***, slag me off or have a go. because we are busy they think im loaded and live an easy life but its not true, its almost like if something breaks and it needs replacing they love telling me knowing its going to cost me money, maybe ive just employed horrible people. i feel they would love me to fail
To cut a long story shorter my fiancee opened a salon nearly two years ago but due to unforseen circumstances cannot now work so i took on the salon alone to fulfill their wish, its not my industry at all but i wanted to try.
All staff are self employed except my receptionist. The salon is a great location we have lots of new customers daily and lots of repeat, we are making money (not tons) and popular/well known.
I am just so stressed though because of my staff, i havent had a day off in god knows when (when i book one off i end up going in because of issues- for example today was ment to be a day off yet i woke at 8.30 to my receptionist calling in sick, Then one of my hairdressers, then my waxing girl cancelling her first two clients (she did it to the same clients last week), another hair dresser is running late and ive got a complaint about something else from a client! its not even 9am and ive had enough of my staff already.
My staff are so unreliable it will soon effect my salon rep, it seems unless your the owner no one gives a damn. i have a baby at home too who ive not seen in ages because of the salon, ive not had chance to straighten my own hair in weeks as im always at the salon dealing with stuff or dont get home till late. We open 7 days a week until 9pm so i dont get home until 10pm most days then i start my home chores like cleaning.
anyway so i dont think im cut out to manage a team of people, maybe we shouldnt have gone self employed route and they would be more reliable?! i feel so drained atm and get it in the neck from staff about stupid things like the tea bags running out but nobody helps me (believe me i ask). i want to book a one way flight somewhere, im becoming resentful to my fiancee for not helping me where he could eg at home.
Shall i give up and sell it? will a qualified manager be a good idea? my staff are all so opinionated and selfish it drives me mad. i go out of my way to do things for them and they just take the P***, slag me off or have a go. because we are busy they think im loaded and live an easy life but its not true, its almost like if something breaks and it needs replacing they love telling me knowing its going to cost me money, maybe ive just employed horrible people. i feel they would love me to fail
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