hairdresser18
Well-Known Member
Why do clients get someone else to ring up and cancel their appointments? why can't they man up and just do it themselves? Had a woman ring up yesterday ask for a quote about a cut and booked in, today someone rang up on her behalf and cancelled and made an excuse? These types of people a pain in the ass. Who else has this? Had another person have me for a few appointments and her daughter rang up and cancelled saying that she is staying with her as she isn't well, I deliberately rang my clients house phone and she was at home? Why do this? It makes u look like an idiot and it's pathetic! Sorry if I sound mean it it bugs me that they can't tell you if u do something wrong and make someone else ring up cancel? I am confident in my work but it's so annoying! Sorry for the rant! xx