makeupartistzoe
Well-Known Member
Oh My Days Geeks! I didn't know that I sparked such a spark...
...Groupon- I've taken a massive risk and investment opening my salon and I have used Groupon a few times as a marketing tool. Everyone who comes in is a potential client paying full price or not. We use all the high end products and treat every client 1st class. We have since retained many clients but many left now are Groupon junkies and just flit from salon to salon and have NO intention of coming back. Which is hard when you then cannot fit in full paying clients and your working long long hours for little...
...this client was not nice to have in the salon. She moaned constantly through her treatments about going to her sons wedding, hating the daughter in law, how she didnt want to spend out on an outfit and how she didnt like our spanish hairdresser talking in spanish to her spanish client- hard to please, only coming back with a voucher so I feel I can name her a Groupon Junkie...I do not wish to really have her back in the salon...and I did feel at the time I posted this initially she was trying to get £ off me...
...since I have looked into it. If I was to spill coffee over her bag, if a nail tech spilt polish over her jacket, if your car looses a mirror in tesco car park or a waiter drops a drink on your skirt, as your property has been brought onto their/my premises it's bought on at your own risk and I don't actually have to do anything...though through goodwill you can replace or whatever and yes I don't want to but I will for the good of my salon...
...the client has sent me a picture and speaking to my nail tech- who used to manage a shoe shop- she can see this was not damage caused by my dog, anyhow these are original original 2010 summer fit flops, so I've found an EXACT replacement in the us and have paid to get them shipped over. The client asked for a contributement to fund a new pair....tough shes not going to screw me over...well she has but I'm happy ive taught her a lesson...
...with regards to my dog, wether its a guide dog or not, a dogs a dog and I suppose they arent as hygenic as humans! However I know many top salons including Toni & Guys with dogs- u want their addresses, please pm me!
A poodle cross is low shedding and perfect for people with allergies- like me and I sleep with her in my bed, asthma and all! I keep anti hystamines in my till in case clients feel the need, or they can come in on a monday when shes not in. We hoover everyday, mop with safe chemicals, wipe the dogs feet on a rug just for her when we take her in or out, I thoughly cleanse my hands before I do anything with a client...and clients bloody love her. She is on our 'whos who' staff wall and we are having a 1st birthday party for her and our clients in may...and yes a few bring their dogs in...shoot me down...
...Any Geeks wanting to check me out, come in and get a free brow shape with me
If it wasn't one thing with this client it would be something else!
love you all Zoe xxx
ps I've had my salon nearly two years and it takes this amount of time to build up and start making money- it's the best job in the world and i love this site xxx probs couldnt have done it without it ...and Pickles, my rock!
...Groupon- I've taken a massive risk and investment opening my salon and I have used Groupon a few times as a marketing tool. Everyone who comes in is a potential client paying full price or not. We use all the high end products and treat every client 1st class. We have since retained many clients but many left now are Groupon junkies and just flit from salon to salon and have NO intention of coming back. Which is hard when you then cannot fit in full paying clients and your working long long hours for little...
...this client was not nice to have in the salon. She moaned constantly through her treatments about going to her sons wedding, hating the daughter in law, how she didnt want to spend out on an outfit and how she didnt like our spanish hairdresser talking in spanish to her spanish client- hard to please, only coming back with a voucher so I feel I can name her a Groupon Junkie...I do not wish to really have her back in the salon...and I did feel at the time I posted this initially she was trying to get £ off me...
...since I have looked into it. If I was to spill coffee over her bag, if a nail tech spilt polish over her jacket, if your car looses a mirror in tesco car park or a waiter drops a drink on your skirt, as your property has been brought onto their/my premises it's bought on at your own risk and I don't actually have to do anything...though through goodwill you can replace or whatever and yes I don't want to but I will for the good of my salon...
...the client has sent me a picture and speaking to my nail tech- who used to manage a shoe shop- she can see this was not damage caused by my dog, anyhow these are original original 2010 summer fit flops, so I've found an EXACT replacement in the us and have paid to get them shipped over. The client asked for a contributement to fund a new pair....tough shes not going to screw me over...well she has but I'm happy ive taught her a lesson...
...with regards to my dog, wether its a guide dog or not, a dogs a dog and I suppose they arent as hygenic as humans! However I know many top salons including Toni & Guys with dogs- u want their addresses, please pm me!
A poodle cross is low shedding and perfect for people with allergies- like me and I sleep with her in my bed, asthma and all! I keep anti hystamines in my till in case clients feel the need, or they can come in on a monday when shes not in. We hoover everyday, mop with safe chemicals, wipe the dogs feet on a rug just for her when we take her in or out, I thoughly cleanse my hands before I do anything with a client...and clients bloody love her. She is on our 'whos who' staff wall and we are having a 1st birthday party for her and our clients in may...and yes a few bring their dogs in...shoot me down...
...Any Geeks wanting to check me out, come in and get a free brow shape with me
If it wasn't one thing with this client it would be something else!
love you all Zoe xxx
ps I've had my salon nearly two years and it takes this amount of time to build up and start making money- it's the best job in the world and i love this site xxx probs couldnt have done it without it ...and Pickles, my rock!
