Shellie Jade
Member
Hi, I have been trying to get hold of Euphoria One since last Thursday with no success. I have 3 separate questions relating to aftercare and hair quantities that need urgently answering before I place a large order with them.
Thursday - facebooked messaged them with no reply.
Thursday - sent a text message to their 'text phone' mobile number which I received a reply to in the morning (didnt actually answer my question) and no reply since to a further message that was sent within minutes of their first reply.
Today - called their mobile number to be told their mailbox is full and cannot leave a message for a call back.
I was very keen to use them as a main supplier for my Salon - especially after seeing their fabulous reviews on Salon Geek. However, so far I am not convinced and quite worried about their customer service and problems in getting in touch with them. Is this a common occurance with Euphoria One or I am unlucky and encountering a temporary glitch?
Thursday - facebooked messaged them with no reply.
Thursday - sent a text message to their 'text phone' mobile number which I received a reply to in the morning (didnt actually answer my question) and no reply since to a further message that was sent within minutes of their first reply.
Today - called their mobile number to be told their mailbox is full and cannot leave a message for a call back.
I was very keen to use them as a main supplier for my Salon - especially after seeing their fabulous reviews on Salon Geek. However, so far I am not convinced and quite worried about their customer service and problems in getting in touch with them. Is this a common occurance with Euphoria One or I am unlucky and encountering a temporary glitch?
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