Charlotte80
Member
Hello Geeks. I'm new to the forum but wonder if you can help.
My friend went for a facial a few weeks ago. She hadn't been to the salon for a couple of years. No consultation took place whatsoever and the treatment was completed. No consultation took place whatsoever and no client record was signed. Unfortunately this lady suffered a terrible reaction - swollen eyes and face - doctors and a hospital appointment were required.
Should a consultation/client record have been signed? Hopefully the salon have insurance. Any advice gratefully received. We always do a consultation/get a client record signed at every appointment.
Thanks Geeks X
My friend went for a facial a few weeks ago. She hadn't been to the salon for a couple of years. No consultation took place whatsoever and the treatment was completed. No consultation took place whatsoever and no client record was signed. Unfortunately this lady suffered a terrible reaction - swollen eyes and face - doctors and a hospital appointment were required.
Should a consultation/client record have been signed? Hopefully the salon have insurance. Any advice gratefully received. We always do a consultation/get a client record signed at every appointment.
Thanks Geeks X