You are definitely not imagining the 'softer' feel of the product when filing ... this trait is one of the joys of working with Creative products. Don't be fooled though into thinking that 'softer' means less strong or less durable ... The product creates amazingly strong, tough and durable enhancements with colour stability that outlasts anything else I have ever used.
I have been spoiled for so long now by using the CND line that it still surprises me when I hear other Nail technicians talk about problems with yellowing or lifting or cracking and breaking with the other products they use ... what are those?? I really do not suffer these types of problems and haven't for years ... in fact I really don't have any problems productwise, which is why I trust this brand implicitly.