Foxy Kerry
Well-Known Member
I did a set of hard gel enhancements yesterday and today the customer has contacted me to say that two of them have come off and others are lifting. I followed correct prep as I always do and have never had this problem before. The customer said herself yesterday that she has always had problems with anything staying on her nails in the past. I have even managed to get enhancements on my mum and her nails are really bad and she is heavy handed.
This cystomer has now requested a refund. I have requested that she allow me to have a look at them and rectify the issues but she is unable to do this as she now has her twin boys to look after. But as she only lives round the corner from me i have agreed to a refund as i dont want any bad feeling. What should i do now? Any help/advice would be reaaly appreciated. Thanks in advance x
hardfeelingagreedstayinails
This cystomer has now requested a refund. I have requested that she allow me to have a look at them and rectify the issues but she is unable to do this as she now has her twin boys to look after. But as she only lives round the corner from me i have agreed to a refund as i dont want any bad feeling. What should i do now? Any help/advice would be reaaly appreciated. Thanks in advance x
hardfeelingagreedstayinails