barefoot26
Member
I've been thinking a lot about how we can go the extra mile for our customers so we stand out from our competitors. Too many businesses these days offer very little value for money and I want to know what we, as nail professionals, can offer to our customers to make them feel valued and that they have had the best service for their hard earned cash.
I'm not talking about using high end products, doing extra training and using systems properly as that should be done anyway.
So how have you gone the extra mile for your clients? Do you have any examples of how your services have gained regular custom? Why should they go to you and not the lady down the road?
I'm not talking about using high end products, doing extra training and using systems properly as that should be done anyway.
So how have you gone the extra mile for your clients? Do you have any examples of how your services have gained regular custom? Why should they go to you and not the lady down the road?