Hair color advise please

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Jayne Thackeray

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Hello, due to the Coronavirus, I cannot get to my salon as they are closed. I am a medium blonde naturally, but sometimes my hair dresser doesn't remove the yellow, or sometimes she makes me a bit too ashy. So I will be doing this at home. Wella works very well with my hair - I was told to get 12/1 and 12% for roots and the toner either 10/96 or 10/81. Is this correct as I want to achieve the blonde color below - can you please help me and tell me how I mix up a little step by step guide. Back in the day used to do this at home but that was over 30 years ago. Thanks very much.
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on a level of 1-10 (1 being black and 10 being white) what number is your natural (roots) and your ends at the moment?
 
It’s against site rules to provide technical colour advice to an untrained diy-er.
Please wait and visit your hairdresser for a professional service when normal life resumes again.
Take care.
 
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