DaniBeautyAngel
Well-Known Member
Afternoon everyone!
Not a hairdresser, but asking for some advice for my sister.
So she had her hair cut and coloured on Tuesday paid £150 on closer inspection about a day later when she went to tie her hair up she discovered that the underneath hadn’t been coloured to what she wanted, very patchy and orange (she wanted baylage - can’t spell it!)
She messaged the original hair dresser voicing her concerns but the only time she could get her back in was next week, which wasn’t ideal as my sister has gone on holiday today. Having a beauty business myself, any faults or anything I’ve done wrong I want to get my client back in straight away not a week later.
She had to go to another hairdresser who said that the colour and cut was awful and had to dye it all brown to get an even tone.
The original hairdresser has now blocked my sister and refuses to communicate or acknowledge her mistake.
What can she do?
Not a hairdresser, but asking for some advice for my sister.
So she had her hair cut and coloured on Tuesday paid £150 on closer inspection about a day later when she went to tie her hair up she discovered that the underneath hadn’t been coloured to what she wanted, very patchy and orange (she wanted baylage - can’t spell it!)
She messaged the original hair dresser voicing her concerns but the only time she could get her back in was next week, which wasn’t ideal as my sister has gone on holiday today. Having a beauty business myself, any faults or anything I’ve done wrong I want to get my client back in straight away not a week later.
She had to go to another hairdresser who said that the colour and cut was awful and had to dye it all brown to get an even tone.
The original hairdresser has now blocked my sister and refuses to communicate or acknowledge her mistake.
What can she do?