Hi everyone,
Am looking for some advice please.
I had my hair cut on Sat (too short!) i hated it and decided to get hair extensions. I rushed in to it a bit as i was so unhappy about my hair and had hair extensions out in on tues. I spoke to the girl beforehand and explained i didnt know much about them and that i would go with what she thought was best. Iasked her if she cut them in afterwards etc, in which she said yes.
She quoted me a price of £350 and would come to my home to do it.
When she arrived she said she would be using micro rings(?- small plastic rings) she didnt have the right hair but would cut down the hair with adhesive on the end and use this.
She put it in and asked me how long i wanted it, i stated to my collar bone, she basically held it in a clump and hacked at it! I thought she was just doing this to get rid of the bulk of the hair and then was going to blend it in but no she was done! Unfortunalty she didnt do it in front of a mirror so i paid her the money (cash) and she left.
I looked at my hair after and was shocked!It was all different lengths and looked a mess! I thought ill straughten it and it'll me ok! No! I rang all the local hairdressers to get an appointment straight away for them to trim it.
They were shocked at it and said that they seem too high and were sticking up and out rather than lying flat, they cut it as best as they could (£28) and suggested i phone her and ask her to move them down as i wasnt happy.
I did this and she said she would get back to me.
I washed and dried it myself and managed to get it to lie flatter but it still looked awful, you could see my short hair line underneath, the top sections of hair was really full and they ends sparse.
I spoke to the lady and said that i wasnt happy with my hair, it now looked to sparse and i would like some money back to help towards all the costs i was incurring. She said she would refund £30!
I went to another salon as it really needed fixing. They were shocked at the way it had been in (although they dont use this method) they said it seemed to high and too tight and they couldnt do anything to help until it was out. The lady in question said she would remove the for £60 plus £50 travel cost!
I need them out and need them putting in properly but i cannot afford to have them out or pay again. Where do i stand?
She said to email "head office" but the website said the company was set up in 2006 by this person so im presuming emailing "head office" would surely be her!
Please help me somebody i cant stop crying!:cry::cry:
Am looking for some advice please.
I had my hair cut on Sat (too short!) i hated it and decided to get hair extensions. I rushed in to it a bit as i was so unhappy about my hair and had hair extensions out in on tues. I spoke to the girl beforehand and explained i didnt know much about them and that i would go with what she thought was best. Iasked her if she cut them in afterwards etc, in which she said yes.
She quoted me a price of £350 and would come to my home to do it.
When she arrived she said she would be using micro rings(?- small plastic rings) she didnt have the right hair but would cut down the hair with adhesive on the end and use this.
She put it in and asked me how long i wanted it, i stated to my collar bone, she basically held it in a clump and hacked at it! I thought she was just doing this to get rid of the bulk of the hair and then was going to blend it in but no she was done! Unfortunalty she didnt do it in front of a mirror so i paid her the money (cash) and she left.
I looked at my hair after and was shocked!It was all different lengths and looked a mess! I thought ill straughten it and it'll me ok! No! I rang all the local hairdressers to get an appointment straight away for them to trim it.
They were shocked at it and said that they seem too high and were sticking up and out rather than lying flat, they cut it as best as they could (£28) and suggested i phone her and ask her to move them down as i wasnt happy.
I did this and she said she would get back to me.
I washed and dried it myself and managed to get it to lie flatter but it still looked awful, you could see my short hair line underneath, the top sections of hair was really full and they ends sparse.
I spoke to the lady and said that i wasnt happy with my hair, it now looked to sparse and i would like some money back to help towards all the costs i was incurring. She said she would refund £30!
I went to another salon as it really needed fixing. They were shocked at the way it had been in (although they dont use this method) they said it seemed to high and too tight and they couldnt do anything to help until it was out. The lady in question said she would remove the for £60 plus £50 travel cost!
I need them out and need them putting in properly but i cannot afford to have them out or pay again. Where do i stand?
She said to email "head office" but the website said the company was set up in 2006 by this person so im presuming emailing "head office" would surely be her!
Please help me somebody i cant stop crying!:cry::cry:
