Hello what hair extension suppliers is everyone using at the moment?
I have used the same supplier for years now but I am losing clients due to the poor quality of the hair. It used to last 9-12months now I’m lucky if we get 4/6 months out of it.
Clients are constantly complaining how dry and knotty the hair is and it is snapping a lot. I wear the hair myself and have just had to replace my own after 4 months and the customer service was just shocking. Sent round in circles and asked to provide unrealistic amount of data/ evidence and then asked to send it all back. No one wants to have to go without hair when they have paid so much for it.
I have used the same supplier for years now but I am losing clients due to the poor quality of the hair. It used to last 9-12months now I’m lucky if we get 4/6 months out of it.
Clients are constantly complaining how dry and knotty the hair is and it is snapping a lot. I wear the hair myself and have just had to replace my own after 4 months and the customer service was just shocking. Sent round in circles and asked to provide unrealistic amount of data/ evidence and then asked to send it all back. No one wants to have to go without hair when they have paid so much for it.