Yesterday I went along to my hair appointment to have balayage. My hair is naturally dark brown however I have box dyed it black over the past year. I showed her a picture of what I wanted which was a dark ashy blonde sometimes called 'bronde'. The stylist said it was achievable and would take about 6 hours and be £230.
She started by stripping the box dye from my hair, this left me with my natural brown colour but orange roots. She then put dark brown dye back over the roots and bleach in the ends. Long story short I have been left with very dark roots and orange lengths. I told the stylist that i was unhappy and all she said was that 'I did say we were going to have to fight through the orange' and that I'd have to go back and spend another £100 on babylights?
I'm left not knowing what to do as she never told me it would be more than 1 appointment or cost more than £200. Could anyone advise on how I should proceed as I feel like I am being ripped off.
She started by stripping the box dye from my hair, this left me with my natural brown colour but orange roots. She then put dark brown dye back over the roots and bleach in the ends. Long story short I have been left with very dark roots and orange lengths. I told the stylist that i was unhappy and all she said was that 'I did say we were going to have to fight through the orange' and that I'd have to go back and spend another £100 on babylights?
I'm left not knowing what to do as she never told me it would be more than 1 appointment or cost more than £200. Could anyone advise on how I should proceed as I feel like I am being ripped off.
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