hairbysamx
New Member
So a client came into the salon and asked for a wash and cut so I trimmed her hair then she said she had this little bit of hair at the front which was shorter (about half her hair length) and she asked for layers all over the top the same length . I explained that a graduated later cut would look better but she asked just for this length layer. I also tried offering feathering to blend that bit of hair into the cut but she just wanted layers of this length.
So I went ahead and did what she wanted, she asked for no blow dry, she wanted to go home and dry it herself. So I did as she asked, she gets home then messaged me and says she’s not happy with the cut.
I have offered to do the long grad I spoke about and offered a refund . Is there anything else I can do?
So I went ahead and did what she wanted, she asked for no blow dry, she wanted to go home and dry it herself. So I did as she asked, she gets home then messaged me and says she’s not happy with the cut.
I have offered to do the long grad I spoke about and offered a refund . Is there anything else I can do?