Creative Keren
Creative Nail Studio
I will try to keep this brief as its quite a story..
My salon is rented on a causal basis (rolling monthly) and is located within a huge industrial building that houses various other businesses such as a gym, hairdressers, tattoo parlour etc.
In the beginning of Nov i got a call from the owner saying the hairdressers had a leak and there was 1.5inches of water across the top floor (where my salon and the hairdressers is located) the contract states that if anything was to go wrong or require maintenance then we would be responsible for that ourselves. However, the hairdresser and owner have agreed that the hairdresser is liable for the damage and has to foot the bill. My floor was laminate and had been badly damaged. She said she would sort it, its still not done!
My partner came and ripped up half of the flooring in the room that i hardly use as it was really smelly and ive had clients commenting on it and two clients have even cancelled. Ive been apologising to my clients and saying it was being sorted but 3 months later, i just look like a bloody liar.
We agreed that it would be a like for like replacement and she got a quote (she said £600) and i got a quote (£647) then the owner got a quote (£600) the thing is the quotes they got was for vinyl which i said is not what we agreed. Since the flood i have lost £247 of income from clients cancelleing and rental income from the other room as the girl who was due to start already, ive had to delay due to the flooring issue.
The hairdresser has now gone on a 3 week holiday and i told her before she left that it needed to be done by the 6th as thats when i was back in work. She said shed spoken to the owner and it will be sorted.
Shes due back on the 22nd and the owner told me that he was only asked by her to get another quote.
i spoke to her and she got quite rude with me because she said she ONLY wants the guy she got a quote from to do it because she knows and trusts him, although he told me that he only does vinyl not laminate. She said she wont pay £647 for the replacement as she thinks that too much even though the quote she had was £534 and didnt include the guy replacing the skirting board whereas my quote was a like for like replacement, laminate, skirting etc, NOT vinyl.
Anyway. Ive spoken to the owner and he is saying its between us two not him. The things i want advice with are;
1) Do I still have to pay my rent to the owner (as its due now) as im not actually getting the room thats stated in our contract - i currently have use of half of my salon and even that has a bowed floor.
2) what do i do with regards to the hairdresser - Would it be wrong of me to insist that she also covers the loss of income caused? How would i enforce that as i know shes laugh in my face as ive already mentioned it and she completely ignored it.
Please can someone give me some advice, this is really getting me down and losing me money. TIA x
My salon is rented on a causal basis (rolling monthly) and is located within a huge industrial building that houses various other businesses such as a gym, hairdressers, tattoo parlour etc.
In the beginning of Nov i got a call from the owner saying the hairdressers had a leak and there was 1.5inches of water across the top floor (where my salon and the hairdressers is located) the contract states that if anything was to go wrong or require maintenance then we would be responsible for that ourselves. However, the hairdresser and owner have agreed that the hairdresser is liable for the damage and has to foot the bill. My floor was laminate and had been badly damaged. She said she would sort it, its still not done!
My partner came and ripped up half of the flooring in the room that i hardly use as it was really smelly and ive had clients commenting on it and two clients have even cancelled. Ive been apologising to my clients and saying it was being sorted but 3 months later, i just look like a bloody liar.
We agreed that it would be a like for like replacement and she got a quote (she said £600) and i got a quote (£647) then the owner got a quote (£600) the thing is the quotes they got was for vinyl which i said is not what we agreed. Since the flood i have lost £247 of income from clients cancelleing and rental income from the other room as the girl who was due to start already, ive had to delay due to the flooring issue.
The hairdresser has now gone on a 3 week holiday and i told her before she left that it needed to be done by the 6th as thats when i was back in work. She said shed spoken to the owner and it will be sorted.
Shes due back on the 22nd and the owner told me that he was only asked by her to get another quote.
i spoke to her and she got quite rude with me because she said she ONLY wants the guy she got a quote from to do it because she knows and trusts him, although he told me that he only does vinyl not laminate. She said she wont pay £647 for the replacement as she thinks that too much even though the quote she had was £534 and didnt include the guy replacing the skirting board whereas my quote was a like for like replacement, laminate, skirting etc, NOT vinyl.
Anyway. Ive spoken to the owner and he is saying its between us two not him. The things i want advice with are;
1) Do I still have to pay my rent to the owner (as its due now) as im not actually getting the room thats stated in our contract - i currently have use of half of my salon and even that has a bowed floor.
2) what do i do with regards to the hairdresser - Would it be wrong of me to insist that she also covers the loss of income caused? How would i enforce that as i know shes laugh in my face as ive already mentioned it and she completely ignored it.
Please can someone give me some advice, this is really getting me down and losing me money. TIA x