Hi all,
I've had my new 18G lamp for a couple of weeks and I love it, but today I did a client and it wouldn't turn on! It did the base coat and then the sensors didn't seem to be working and we both tried putting our hands in and out, turning it off and on again and eventually got it to cure the colour coats but it was very erratic. After that my top coat cured on my brush again because I'm working in my conservatory! What a nightmare! I emailed Nail Harmony and the lady said to check the wires are in the transformer right but I can't see how that would affect the sensors (not that I'm an electrician or anything!). I did a friend on Saturday and we were chatting and when I topcoated her the colour was going on my brush and I now think that when her hand was in the lamp it didn't cure as it sometimes comes on and counts down about 5 seconds then switches off without beeping and I think that's what it's done and I didn't notice. Not very happy as it's not exactly a cheap lamp and I didn't expect it to go wrong, especially not after 2 weeks and about 5 clients!
I've had my new 18G lamp for a couple of weeks and I love it, but today I did a client and it wouldn't turn on! It did the base coat and then the sensors didn't seem to be working and we both tried putting our hands in and out, turning it off and on again and eventually got it to cure the colour coats but it was very erratic. After that my top coat cured on my brush again because I'm working in my conservatory! What a nightmare! I emailed Nail Harmony and the lady said to check the wires are in the transformer right but I can't see how that would affect the sensors (not that I'm an electrician or anything!). I did a friend on Saturday and we were chatting and when I topcoated her the colour was going on my brush and I now think that when her hand was in the lamp it didn't cure as it sometimes comes on and counts down about 5 seconds then switches off without beeping and I think that's what it's done and I didn't notice. Not very happy as it's not exactly a cheap lamp and I didn't expect it to go wrong, especially not after 2 weeks and about 5 clients!