Help cant open my new extralite couch

[jackie b]

Geeks i know its sounds daft,
My new extralite couch arrived today and theres no instructions on how to open it, i just cant figure the catch which is in middle on the side of the couch rather than on the end as with my bigger couch and it doesnt actually come apart??
It also seems to be missing the inflatable face pillow, im hoping its locked inside the couch.
Please, please, please can someone help me out?.

Much appreciation in advance :hug:

 

[weezie]

Wierd I don't have it but with my REM couch I put it upright (handle up) and flip the lip of the catch from one side to the other (horizontally)- maybe it's just stiff. Did you manage to open it?:hug:

 

[kylieb]

It should have a hook if it's the one im thinking of. One part hooks over the other part. so hard to explain but have a look hun xxx