Quantcast

How do we stop ebay OPI sellers?

SalonGeek

Help Support SalonGeek:

ilovenails

Member
Joined
Aug 30, 2004
Messages
8
Reaction score
0
Location
England
Hello all - firstly I am new here, so apologies if I've posted this in the wrong 'section'....:confused:

I've read posts re: ebay & OPI polishes etc. How can they be stopped (if ever!) if these sellers on ebay UK are not buying them from Lena White? I have seen the new Canadian Collection colours on ebay a while ago and it hadn't even "hit the streets"! Quite obviously they are buying directly from the US - but are they breaking any laws/agreements in the UK/ with OPI? I'm not trained in law, so apologies for the mumbo jumbo, if I didn't get them right!

Would appreciate your views on this... many thanks!
 

Carole Lindsay

Well-Known Member
Joined
May 3, 2004
Messages
1,036
Reaction score
11
Location
Barnet
ilovenails said:
Hello all - firstly I am new here, so apologies if I've posted this in the wrong 'section'....:confused:

I've read posts re: ebay & OPI polishes etc. How can they be stopped (if ever!) if these sellers on ebay UK are not buying them from Lena White? I have seen the new Canadian Collection colours on ebay a while ago and it hadn't even "hit the streets"! Quite obviously they are buying directly from the US - but are they breaking any laws/agreements in the UK/ with OPI? I'm not trained in law, so apologies for the mumbo jumbo, if I didn't get them right!

Would appreciate your views on this... many thanks!
Firstly, welcome to the site! Secondly, you posted it in the right section :) and thirdly we dont stop it!!! Its a fact of life and you just ignore it.
 

chris6080

Active Member
Joined
Jan 12, 2003
Messages
35
Reaction score
3
Location
Warton,near Lytham
The moment that Lena White started distributing OPI products to Sallys outlets and Boots she effectively opened the flood gates for anyone (public and professionals alike) to purchase OPI polishes, treatments etc. If you have paid for something, it is yours to do as you will. If people choose to sell their goods on E Bay then there is no law to stop them.
I, for one, have purchased OPI products from the States at a greatly reduced price and why not - business is business - we all look for the cheapest prices no matter what we buy. I go to Asda or Tesco to buy food because the same products are cheaper than at Sainsburys. I go to Matalan to buy jeans because I can get Falmers or Wrangler jeans cheaper than elsewhere Why should nail polish be different. Nail polish is nail polish. There are no secret ingredients that make it 'professional' in my opinion.
Acrylics, gels etc is another matter but it is just impossible to stop people from buying them from e-bay or indeed all those companies in the States that will sell to the UK without seeing any form of certificate.
Boots sell acrylic/gel kits - DIY - now. Granted the products are not much good (so I am told) but at one time such products were not even available on the high street.
 

makeupartistjennyb

Well-Known Member
Joined
May 16, 2004
Messages
279
Reaction score
1
Location
UK-Milton Keynes
I am glad I can get OPI on ebay as I save lots on money. I can buy them cheaper than wholesale with lena white and sallys. I agree with Carole its one of those things and business is business! :eek:
 

ilovenails

Member
Joined
Aug 30, 2004
Messages
8
Reaction score
0
Location
England
Thank you so much for your views. I'm just trying to crack my head as to how to stay competitive with OPI being sold for cheap on ebay. I had one client in the past who asked me about OPI polishes and I sell them for full RRP - but got this reply from her, "I can get this cheaper on ebay"! Whoops...you can imagine how hard it was to get outta that one! Has anyone had a similar experience?
 

The Geek

Grand Master Geek
Staff member
Administrator
Premium Geek
Joined
Jan 9, 2003
Messages
13,264
Reaction score
666
Location
Leeds, UK
Dear Ilovenails!

We have discussed this a couple of times now (they are even selling exam papers, e-files etc on ebay) and to be honest, it seems there is not a lot we can do! The prices can be silly and I don't think a true pro would be silly enough to pay them. We think most stuff goes to either trained teks trying to get a bargain or the gen-pub who 'think' they are getting a bargain! Of course there are some making money by trying to sell from US to the UK (new colours early etc) - once shipping etc has been added, I'm not sure how much you actually do save!

I believe that this is a minority but if you are super worried about OPI - why don't you call Lena or Lisa and let them know! ;)

ummm- wierd I started typing this from my account and when I posted it said I was GMG - oops but this post was made by the Mrs:lol:
 

geeg

Judge Gigi-Honorary Geek
Joined
Jan 12, 2003
Messages
32,641
Reaction score
1,033
Location
Benissa, Costa Blanca, Spain
chris6080 said:
Nail polish is nail polish. There are no secret ingredients that make it 'professional' in my opinion.
The facts are that Nail polish is not just nail polish, and any nail technician that uses different brands is aware of this in how they handle, the rate they dry, how long they last, how well they cover etc etc. Formulations do differ.

What makes a polish professional is that one, it should work better than consumer brands and two, it should only be available from salons.

When OPI started selling their polishes on QVC and in public outlets, it ceased to be considered professional. The same thing has happened to so many hair lines too as the companies push for more and more profit at the expense of the professiaonals who made them successful in the first place. They've made allot of money, but they have cheapened the brand.
 

Little Angel

Well-Known Member
Premium Geek
Joined
Jul 28, 2003
Messages
3,197
Reaction score
136
Location
Lincolnshire, England
geeg said:
The facts are that Nail polish is not just nail polish, and any nail technician that uses different brands is aware of this in how they handle, the rate they dry, how long they last, how well they cover etc etc. Formulations do differ.

What makes a polish professional is that one, it should work better than consumer brands and two,it should ONLY be available from salons

When OPI started selling their polishes on QVC and in public outlets, it ceased to be considered professional. The same thing has happened to so many hair lines too as the companies push for more and more profit at the expense of the professiaonals who made them successful in the first place. They've made allot of money, but they have cheapened the brand.
Hi

I couldn't agree more!!
I am a hairdresser to and when i see "professional" brands and well know so called celebrity stylists that have sold out i loose ALL respect for them!
I ONLY stock exclusive brands in my salon (exclusive in ENGLAND that is) Like Paul Mitchell,dermalogica, biosculpture and cnd.
I don't feel that the company's are supporting us by selling their products in boots and the supermarkets.
I have just had this out with St Tropez as i spotted some in asda :eek: not the image i really want to encourage! My rep says it is illegal stock that they don't supply them.
You also see dermalogica supplied on e-bay they are trying to stop this!
If for example cnd went onto QVC then i am sorry i would stop using it and stocking it.
PROFESSIONAL SHOULD MEAN JUST THAT!

Sorry that was a bit long but it annoys and saddens me, our industry needs support!
 

Fab Freak

Well-Known Member
Joined
Dec 16, 2003
Messages
3,326
Reaction score
70
Location
Bondsville, West Yorkshire
Little Angel said:
I don't feel that the company's are supporting us by selling their products in boots and the supermarkets.

I have just had this out with St Tropez as i spotted some in asda :eek: not the image i really want to encourage! My rep says it is illegal stock that they don't supply them.
Yeah I saw St - Tropez in Boots the other day aswell there was a hug stand dedicated to their products

But I would be surpised it it was illegal stock..I would have thought such big chains would sell bootleg goods... unless I am misinterpruting what your rep said..
 

Little Angel

Well-Known Member
Premium Geek
Joined
Jul 28, 2003
Messages
3,197
Reaction score
136
Location
Lincolnshire, England
Hello fab!

No i didn't mention boots at all i said asda! Beauty source are the exclusive UK stockists so if they haven't supplied them and they don't supply asda where have they got it from? and is it the real thing?

Boots are a legal stockist as are debanhams and large dept stores. It does gall me but i mainly only use the spray and the treatment don't retail much of it, but due to this i am on the look out for a different brand.
 

chris6080

Active Member
Joined
Jan 12, 2003
Messages
35
Reaction score
3
Location
Warton,near Lytham
geeg said:
The facts are that Nail polish is not just nail polish, and any nail technician that uses different brands is aware of this in how they handle, the rate they dry, how long they last, how well they cover etc etc. Formulations do differ.

What makes a polish professional is that one, it should work better than consumer brands and two, it should only be available from salons.

When OPI started selling their polishes on QVC and in public outlets, it ceased to be considered professional.

Well, I have to say that your message above is somewhat confusing to me.

Firstly you say that 'professional polishes' should work better than consumer brands. Different formula etc. And then you say OPI ceased to be considered professional when it started selling to public outlets.
Therefore it stands to reason that OPI who at one time produced 'professional' products must have changed their formula if they are not 'professional' anymore. Is that right?

I wonder if Lena White would agree with you that her products are no longer 'professional'? And how about all those salons that sell OPI? They are now selling 'consumer' products rather than 'professional products which according to you are of inferior quality.

I do not agree that professional formulas are better in every case. Yes, some consumer polishes are pretty dreadful but some are not.
Personally I like Creative nail polishes very much but equally I have been known to buy Rimnel ones if there is a colour I like and they seem to stay on my nails pretty well.
 

ValencianNails

Positivity rules!
Joined
Aug 31, 2004
Messages
18,507
Reaction score
816
Location
Valencia, España
I bought a lot of Mavala products from my 'professional only' stockist when I lived in the UK, I didn't see these in supermarkets or on shopping tv.
Would Asda get their products via Walmart (who own Asda) from the USA (where Walmart are based)???
 

Up To Scratch

Well-Known Member
Joined
Apr 11, 2004
Messages
817
Reaction score
38
Location
Nr Stratford upon Avon, Warwickshire
Little Angel said:
Hello fab!

No i didn't mention boots at all i said asda! Beauty source are the exclusive UK stockists so if they haven't supplied them and they don't supply asda where have they got it from? and is it the real thing?

Boots are a legal stockist as are debanhams and large dept stores. It does gall me but i mainly only use the spray and the treatment don't retail much of it, but due to this i am on the look out for a different brand.
I am also told that St Tropez is now available in Matalan stores too! :rolleyes:

As a result, the beautician I work with has introduced Fake Bake to the salon. She's continuing to offer St Tropez, but just broadening her horizons a little and offering something you won't find on every street corner. :D
 

Mrs Geek

Sweet Heart
Premium Geek
Joined
Jan 11, 2003
Messages
6,709
Reaction score
477
Location
Yorkshire
I need to comment here I think!:| We have had such discussions before regarding the worth of a product when it jumps from the realms of professional to consumer! To make it 'consumer' you basically want and need to sell it in EVERY outlet possible so as many 'consumers' can get their mitts on it as possible so that the distributor can make as much money as possible! You may also start advertising in the consumer magazines!

As professional nail teks we will all harbour our own opinions of this; when it comes to OPI, I would naturally assume that Lena White Ltd saw this as a lucrative move - this is NOT wrong on their part but will affect how some of their customers view the OPI brand! Now we will just clarify that OPI Lacquers are the very same in the salon as they are in Boots!

OK that done - what we are looking at is the 'perception' of what the professionals think; let's not forget that consumers don't care as long as the product they are buying works - hell, I bought a small pot of Creme de la Mer at £75 (pure madness) knowing that what I was told of the miracles it would perform was probably BS but it made me feel good and that's what consumers WANT - to feel good about themselves!

The professionals (as some have stated) don't want to buy in a product for their PRO salon environment that the 'consumer' can buy for much less down the road or on QVC - hence why the OPI enamel (which we were discussing originally - NOT because I am dissing a competitor) is now looking less professional- even though it's the same thing! As professionals, it is our job to persuade our customers as to why a professional enamel is better than the ones in Boots - if you are using a same line but charging £5.00 more - you have a much more difficult job on your hands!

A while ago I was asked to appear on QVC with various CND products and I declined - I didn't want to dilute the 'brand' that we have spent 15 years branding and upset our loyal customers who buy the brand because it is 'professional'! I hope this is making sense here!

Everyday my job is to make sure that consumers see and hear as much as possible about the Creative brand without advertising or selling in boots! I do this to to gain brand awareness to get customers through your doors - we don't want to sell direct to the consumer customer - we want them to have a salon experience with you!
I would appear on QVC with other products and there are certain places that I would LOVE to have CND Solar Range etc sold in...just not Boots :lol:

Thanks for reading!;)
 

Shelley Clarke

Well-Known Member
Joined
Jan 19, 2004
Messages
162
Reaction score
1
Location
Derby
Hi


I've just read all the posts on opi being sold in boots, asda etc. But i think a good thing to point out is a lot of people who have there nails done can't usually paint their own nails. Therefore even if the product was OPI, Creative - Rimmel, Mabelline or any other make they still wouldn't get the desired effect as if they'd been and had there nails done by a professional in a salon. So why should we be worried. Its exactly the same with l&p products - someone who's just bought them on the net with no training or experience are going to have really dud looking nails. Just my opinion anyway.

Shelley
 

talented talons

Master Artist
Joined
Mar 24, 2004
Messages
3,176
Reaction score
71
Location
essex
I have to say i agree with Shelley about if someone buys a product it doesn't mean they are gonna get a good result. Most people go to a salon to get a professional job done with good products.

They people who are willing to buy off of ebay as far as non professionals are concerned, just want something they shouldn't have but they wont get good results anyway. I have a mate who didn't want to pay me to do her nails and bought some gel products off of ebay, Calgel, she has been doing her nails with the hope of doing other peoples as well. I saw her nails and the tremendous damage she has done to them through over filing, and also think hernails look awful.

I met her again the other day and she wasn't wearing the Gel enhancements, she had bare but very badly damaged nails. Apparently she got a bad bacterial infection and had to have them removed.I told her what she had done wrong and said i would help her get her nails back to good condition. She wants enhancements again which i obviously refused as her nails are in such a poor state. She has agreed to let me help her get them looking good again before we do enhancements. I think she has learnt a valuable hard lesson. She has said she's not gonna do her own any more as its harder than she thought. Unfortunately alot of these people think they are saving money but its gonna be at their expense.
 

Mrs Geek

Sweet Heart
Premium Geek
Joined
Jan 11, 2003
Messages
6,709
Reaction score
477
Location
Yorkshire
So by the last two comments - are we saying that if CND (or others) decided to put it's enamels in all and sundry - most wouldn't have a problem with it because the gen-pub wouldn't do as good as job as a pro in painting them - even though you (the professional) lost a potential sale to Boots/Asda/Superdrug etc??? I'm interested - I would have thought the majority would go ape if we did that:)
 

Shelley Clarke

Well-Known Member
Joined
Jan 19, 2004
Messages
162
Reaction score
1
Location
Derby
The reason this wouldn't bother me is because my clients come in for l&p or a manicure then they have a polish on top, hardly ever do i get anyone in just for a polish so that is not where i a missing out. Also once i have done their nails they know they don't get the same results and in between come back for me to apply polish for them. To me i am not losing out to anyone they know they can't do their nails as good, otherwise why come and pay to have them polished when the could buy over the counter nail varnish all ready in a wider variety of colours than i stock in the salon whether it be Creative, Rimmel, OPI or any other make. Also at the Beauty Shows how do the people selling the nail varnishes or any other products know they are not selling there products to joe public.

Shelley
 

Mrs Geek

Sweet Heart
Premium Geek
Joined
Jan 11, 2003
Messages
6,709
Reaction score
477
Location
Yorkshire
Shelley Clarke said:
Also at the Beauty Shows how do the people selling the nail varnishes or any other products know they are not selling there products to joe public. Shelley
Ahh yikes Shelley here we go again! ;) Visitors to the show should essentially be professionals but we all know that pros bring their mum's, friends, people who want to join our industry!! If non pros get their hands on CND products at the show and try to buy after - THEY CAN'T!! PM if you would like me to explain more!

I found it very interesting as I received negative rep points regarding this thread from a person saying 'I should be nail tek orientated NOT using this thread as a sales pitch'!! I have to say that this made me scratch my head - especially as if I was doing a sales pitch - why don't I just say that we will put CND in all and sundry because ALL we are interested is money!! That is what I would do if that was the case - the fact that we are interested in keeping the enamels and systems professional means that we are cutting off other revenue so that we keep our professionals happy AND WE DON'T SUPPLY THE LIKES OF BOOTS etc !! I hope this makes my angle clearer!

And to Ms Neg Rep Giver - if you want to discuss it further -you know where I am!! Also many thanks for the positive rep comments too!!
 

purple legend

Well-Known Member
Joined
Oct 13, 2003
Messages
65
Reaction score
2
Hi all

I would be greatly peed off if i found creative enamels in boots/asda/debenhams/anywhere other than a salon because it is intended for professional use only - as in by a professional ie me and you not mrs flaming smith. when I sell any product i also give PROFESSIONAL advice on it's use and how to get the best result - do you get that off the shelf at ASDA - I DON'T THINK SO!

I recently took on board a tanning range - I wanted it to be a good one - one the public had heard of and one they could trust the results of - I chose st tropez - boy was i fed up when I saw it in flaming asda - cheaper than the rrp!!!!!

I am going to be having words with my rep when she comes next.

So pleeeeeaaaase do NOT sell creative through any other outlets - we like you to be exclusive - it keeps the brand 'special'.

Sorry to rant on but this is my pet hate of late especially with the tresemme thing going on too.

sorry for shouting too

I have calmed down now that is off my chest - thank you

Jo xxx
 

Latest posts

Top