Hey all,
HOpe you can help me out.
A client came in on Thursday and bought a package for £1200 for cavitation and we gave her a free fat freeze.
She paid £600 at the end - as a deposit and was booked in for the 1st cavitation on Monday.
She called up on Friday and said she would like a refund (?!) Changed her mind and not going ahead with the course. She changed her Monday cavitation to another Fat freeze.
What do u think i need to refund her?
Obv, i will charge her for the one "free" Fat Freeze (that came with the package) but how the rest?
Should i charge anything?
What do u think.
THANKS SO MUCH FOR THE HELP
HOpe you can help me out.
A client came in on Thursday and bought a package for £1200 for cavitation and we gave her a free fat freeze.
She paid £600 at the end - as a deposit and was booked in for the 1st cavitation on Monday.
She called up on Friday and said she would like a refund (?!) Changed her mind and not going ahead with the course. She changed her Monday cavitation to another Fat freeze.
What do u think i need to refund her?
Obv, i will charge her for the one "free" Fat Freeze (that came with the package) but how the rest?
Should i charge anything?
What do u think.
THANKS SO MUCH FOR THE HELP