I started to stock them about ten years ago when they were practically unknown in this country (as part of MD Formulations brand) and I was a premium stockist. I was assured they would never go retail (wish I had that in writing!) When they started their first retail counter I was assured that it was only the "one" (London) west end store that they would use. Yeah, right! A few years later, you can buy it anywhere! QVC for me was not the problem, because it got the name out and clients would come to me to colour match, get a personal service and then buy without the postage - Now it is a general retail product, sat in the shelves of Boots etc ............ Massive kick in teeth to original stockists that invested time, money and expense to get their brand known!
Have checked their site tonight, and there is not even a link anymore about becoming a salon stockist wtf!
It's still a fab product though and I still use it even though I have to grit my teeth every time I have to pay retail prices for it lol