Clarissa97
New Member
Ive been doing my ladies hair for 2 years now from home. All she has is a full head of bleach 6% highlights. She’s a base 5 but the bleach normally goes very white.
I done her hair 6 weeks ago and the roots went ginger. Baring in mind she was 9 months pregnant so i did explain that her hormones would possibly affect her hair. She didn’t believe me when i said that and still wanted me to do a full head. This always takes me 2 hours to put in because she has very thick hair and likes them packed in. So her hair went ginger, she insisted that i fix it for free which is fine but she wanted to come into my salon. My manager stated that she would have to pay as i would be using salon products and doing it in my work time instead of at home. She kicked off and said she wasnt paying, she didnt, so i had to pick up the bill.
Fast forward to today, i done her hair again and said because shes had the baby it still MIGHT effect her hair with her hormones. I told her i bought new bleach and peroxide so it wouldn’t go ginger, and showed her the reciept so she believed me.
Her hair went ginger and shouted at me to do another full head of highlights again, i didn’t want to as that meant to put more bleach on but she insisted, so i did. Her hair wouldn’t physically lift anymore so she shouted and swore at me, telling me i need to GIVE HER MONEY to send her to a hairdressers to get it fixed.
I never got my money for spending hours and hours on her hair.
What do i do?
I done her hair 6 weeks ago and the roots went ginger. Baring in mind she was 9 months pregnant so i did explain that her hormones would possibly affect her hair. She didn’t believe me when i said that and still wanted me to do a full head. This always takes me 2 hours to put in because she has very thick hair and likes them packed in. So her hair went ginger, she insisted that i fix it for free which is fine but she wanted to come into my salon. My manager stated that she would have to pay as i would be using salon products and doing it in my work time instead of at home. She kicked off and said she wasnt paying, she didnt, so i had to pick up the bill.
Fast forward to today, i done her hair again and said because shes had the baby it still MIGHT effect her hair with her hormones. I told her i bought new bleach and peroxide so it wouldn’t go ginger, and showed her the reciept so she believed me.
Her hair went ginger and shouted at me to do another full head of highlights again, i didn’t want to as that meant to put more bleach on but she insisted, so i did. Her hair wouldn’t physically lift anymore so she shouted and swore at me, telling me i need to GIVE HER MONEY to send her to a hairdressers to get it fixed.
I never got my money for spending hours and hours on her hair.
What do i do?