Willow rose I have read some of your posts and you seem a smart cookie... However the above.... Is you not thinking this through... that or lack of understanding... They had an amazing day! They made money and booked many more customers. Am wondering if you missed the point? :idea:They had a brilliant day, sold stacks of Vinylux polish and booked in upwards of 25 appointments over the next couple of weeks.
This is the way to do things even if you are a 'one man band'.
"Book a free file & polish today when you buy Vinylux weekly polish"
No wonder they have 25+ appts - no one is paying!
Buying a £10 polish would not make me do anything for free.
I'm happy to give advice on retail purchases - but I have to wonder whether someone has done the maths of wasting an employee & seat in the salon treating all these people at no cost.
It sounds like extremely poor business sense to me & devalues what is already a bargain purchase.