PLAOH
jog jog jogging
Hi all,
Although I'm sure I haven't done anything wrong I just wanted to run this past you.
One of my clients texted this morning!!!! Why people can't use the phone I'll never know :lol: She normally has clear IBD builder gel and has no problems with lifting. When I did her rebalance ten days ago she decided to try pink and white. I did the prep etc like normal and capped the free edges. She said this morning that they were 'coming away from her nails'. Although I haven't seen them it sounds like they may have lifted at the free edge.
My question is, surely if I have done something not quite right, wouldn't this lifting had showed after a few days. It seems strange that they have lifted after ten days.
I just dread the odd occassion that a customer phones saying there's a problem, and when they do call it's always at the 10 day mark!!!! just before they are due to pay for a rebalance.
Any thoughts on how I should handle this would be appreciated. If I'm doing something wrong then I'd like to know what, or maybe I should just get tougher :lol: :lol:
Although I'm sure I haven't done anything wrong I just wanted to run this past you.
One of my clients texted this morning!!!! Why people can't use the phone I'll never know :lol: She normally has clear IBD builder gel and has no problems with lifting. When I did her rebalance ten days ago she decided to try pink and white. I did the prep etc like normal and capped the free edges. She said this morning that they were 'coming away from her nails'. Although I haven't seen them it sounds like they may have lifted at the free edge.
My question is, surely if I have done something not quite right, wouldn't this lifting had showed after a few days. It seems strange that they have lifted after ten days.
I just dread the odd occassion that a customer phones saying there's a problem, and when they do call it's always at the 10 day mark!!!! just before they are due to pay for a rebalance.
Any thoughts on how I should handle this would be appreciated. If I'm doing something wrong then I'd like to know what, or maybe I should just get tougher :lol: :lol: