bombini
Well-Known Member
I've noticed from reading the threads on here that there seems to be an awful lot of clients complaining, moaning and being pretty agressive.
Why is this ?
I know there have always been difficult clients but I can't remember it ever being this bad. I work from home now so generally only take on clients from word of mouth but even when I worked in the salon and spas there weren't that many complaints and they were usually genuine and fairly minor compared what I read on here these days !
Is it because treatments are more affordable due to the amount of undercutting that goes on and therefore literally attracts all sorts ? Are people expecting much more for there money ?
I also cannot believe the amount of clients that threaten legal action its crazy !
Why is this ?
I know there have always been difficult clients but I can't remember it ever being this bad. I work from home now so generally only take on clients from word of mouth but even when I worked in the salon and spas there weren't that many complaints and they were usually genuine and fairly minor compared what I read on here these days !
Is it because treatments are more affordable due to the amount of undercutting that goes on and therefore literally attracts all sorts ? Are people expecting much more for there money ?
I also cannot believe the amount of clients that threaten legal action its crazy !