Quantcast

Index & thumb tips keep falling off....

SalonGeek

Help Support SalonGeek:

Status
Not open for further replies.

Lena

Well-Known Member
Joined
Jun 15, 2004
Messages
72
Reaction score
0
Location
Edderton(Tain), UK
Hi....
I do not know what to do... For the last month I did full set of gel nails on 10 clients (including nail byter - thanks for GEEKS advice!!!), 9 of them have no probs at all, all came for rebalance... But one girl (17yo) twice every week comes to me showing her index and thumb fingers without any sign of tips on them.... 3 times I repaired them (for free) thinking that I did something wrong but now I do not know what to think... What to do... Because yesterday she phoned me again with same problem.... Because of her I can loose my reputation (lots of her friends come for manicure to me)....:cry:
 

geeg

Judge Gigi-Honorary Geek
Joined
Jan 12, 2003
Messages
32,641
Reaction score
1,033
Location
Benissa, Costa Blanca, Spain
I know this is annoying Lena, but you have really answered your own question!!

Of course this girl is taking the ... you know what ... and you are falling for it.

90% of your clients with no problem and 1 who does the same thing to the same fingers every week?? She is either having a great time just biting these 2 or she is breaking them playing net ball or something. If most of her friends come to you then they will know she is taking the 'michae'l and probably try to do the same.

Take a stand and no more freebies. Tell her that nail enhancements obviously don't suit her and you are no longer prepared to go on dong 2 nails for free every week. Offer to remove them.

Sorry Lena, I just read your bio and see you are from Russia!! Very talented nail technicians in Russia. Perhaps you may not understand my 'expresions above.´ What I mean to say is that this young lady is 'playing' with you!! Don't let her.

If you did the nails in the photo, then you are too good for that kind of nonsense.
 

TracyUK

Well-Known Member
Joined
Mar 15, 2003
Messages
708
Reaction score
16
Location
UK
yes and i bet if they are no longer free, they will like magic, no longer keep breaking!lol
 

Lena

Well-Known Member
Joined
Jun 15, 2004
Messages
72
Reaction score
0
Location
Edderton(Tain), UK
Than you for replies!!!
Yep... Nails on photos done by me... My husband is professional photographer and made this pics....
Just find out that this girl is riding motorbike wearing heavy gloves...


Thanks again!
 

geeg

Judge Gigi-Honorary Geek
Joined
Jan 12, 2003
Messages
32,641
Reaction score
1,033
Location
Benissa, Costa Blanca, Spain
It's not YOU, Lena.

No more Freebies.
 

Peter Pan

Too sexy to be old geek
Premium Geek
Joined
Feb 29, 2004
Messages
5,641
Reaction score
256
Location
Hartlepool UK
TracyUK said:
yes and i bet if they are no longer free, they will like magic, no longer keep breaking!lol
i too had this problem awhile back - but not any more - i made up some new client record cards with a sentence in it stating that the nails were guaranteed for one week against lifting etc, but i added "if nails are broken due to neglect,etc,then repairs,replacements etc have to be paid for" ..........and quess what......

no more returns telling me that they FELL OFF
 

Lena

Well-Known Member
Joined
Jun 15, 2004
Messages
72
Reaction score
0
Location
Edderton(Tain), UK
Thanks...
I have record cards but without guaranties.... Will add this to my cards.
Regards
 

Debs

Well-Known Member
Joined
Apr 28, 2003
Messages
1,621
Reaction score
36
Location
Essex
Hi Lena, I agree with everyone else, this girl is playing with you. If all the other nails are fine then they should be too.
Don`t forget, we use our forefingers and thumbs more than any other fingers so they`re going to be abused more
 

Lena

Well-Known Member
Joined
Jun 15, 2004
Messages
72
Reaction score
0
Location
Edderton(Tain), UK
I think you are right! Before I was blaming myself for it... Not a good thing to doubt youself, isn't it?
 
Status
Not open for further replies.

Latest posts

Top