I posted the same thread on *another* nail tech site and Vicki Peters said she would personally handle it. I guess the Vicki Peters Signature Series is suposed to be Top-of-the-Line. The lady I talked to at Kupa on Wednesday was kinda hard to understand and she didn't have much to say. Just send it in and we'll decide if it is under warranty.
OH!! And now you can buy the same one I have for $200 less than I paid for it!
Anna Lajourdie and I were reading your thread on the *other* forum. I hope your issues get resolved quickly. From the reviews I have read (good and bad) and it seems like a good company to deal with and decent products to use. Though if you are having issues constantly even with replacement parts it
may be time to move to something else. (This is IMHO as a third party looking at the situation, I'm not attempted to cause havok). I personally have dealt with the same issues with my guitar for instance. I enjoyed this one guitar company. The guitars they made I loved to death, but I constantly was having issues with them (I had a few of the same brand). Well finally after bringing it to the shop, dealing with reps, and all the other riff raff I got fed up and started to look around. After some time of research, testing, and whatnot I found a guitar company that is WAY better. Better feel, sound, etc. To this day since I changed over I have never had ONE issue. So I mean sometimes change is good, you know? Its up to you how much your willing to take and if the change is really worth the risk because you may get a product that is worse. Anywho, there is some food for thought. Again I hope all works out well for you.
Ronn
